{"version":"1.0","provider_name":"Smart Tan News","provider_url":"https:\/\/news.smarttan.com","title":"Salons Stay on Top of Metrics - Smart Tan News","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ujDbDau8gB\"><a href=\"https:\/\/news.smarttan.com\/index.php\/salons-stay-on-top-of-metrics\/\">Salons Stay on Top of Metrics<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/news.smarttan.com\/index.php\/salons-stay-on-top-of-metrics\/embed\/#?secret=ujDbDau8gB\" width=\"600\" height=\"338\" title=\"&#8220;Salons Stay on Top of Metrics&#8221; &#8212; Smart Tan News\" data-secret=\"ujDbDau8gB\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/news.smarttan.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"In a SmartTan.com poll, just under 50 percent of salons said they check their customer metrics, such as per person average, on a daily basis.  Forty-nine percent answered every day, 18 percent said they check their metrics weekly, 18 percent said they check them monthly, and 16 percent said they never check customer metrics.  Understanding your customer metrics and what each customer is spending and buying is vital to improving your overall sales numbers. How much does each customer spend per visit, per month, and per year? How frequently do they visit? How much are clients spending on lotion and add-on purchases? Are clients using both UV and sunless? How many clients are using upgrade equipment?  All of these things, and much more, are vital to know in order to start working to improve your sales. Obviously, foremost you want your customers to spend more,\u00a0 but first you have to know how they\u2019re currently spending.  As Smart Tan\u2019s Chris Cummings wrote in last month\u2019s Smart Tan Magazine: \u201cWe like to assume we know our customer base or what they want, but we can\u2019t really just assume those things. And with so many ways to gather and track information about our customers, there\u2019s no reason not to.\"  When you have a detailed understanding of how your customers are spending, you can decide how to further accentuate the strengths and improve on the weaknesses. You\u2019ll be better gear your promotions and sales, marketing, and services and products that your salespeople are pushing. This information is also crucial when considering what new products and equipment you need to invest in to make your business more profitable.","thumbnail_url":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2022\/08\/Smart-Tan-Logo.jpg","thumbnail_width":520,"thumbnail_height":200}