{"id":1027,"date":"2008-07-29T09:20:01","date_gmt":"2008-07-29T13:20:01","guid":{"rendered":"https:\/\/smarttan.com\/blog\/index.php\/customer-retention\/"},"modified":"2008-07-29T09:20:01","modified_gmt":"2008-07-29T13:20:01","slug":"customer-retention","status":"publish","type":"post","link":"https:\/\/news.smarttan.com\/index.php\/customer-retention\/","title":{"rendered":"Customer Retention"},"content":{"rendered":"<p>In the salon it is always important to try and sell that customer a new package before the existing one expires. Obviously, that isn\u2019t always possible. There are many customers who are not going to tan year round for one reason or another and this is where customer service really comes into play<a href=\"http:\/\/smarttan.epubxpress.com\/link\/tant\/2008\/aug\/56?s=0\" target=\"_blank\">&#8230;&#8230;.READ MORE<\/a><\/p>\n<p><!--more--><a href=\"https:\/\/smarttan.com\/blog\/wp-content\/uploads\/2008\/07\/sales.jpg\" title=\"sales.jpg\"><img decoding=\"async\" src=\"https:\/\/smarttan.com\/blog\/wp-content\/uploads\/2008\/07\/sales.thumbnail.jpg\" alt=\"sales.jpg\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the salon it is always important to try and sell that customer a new package before the existing one expires. Obviously, that isn\u2019t always possible. There are many customers who are not going to tan year round for one reason or another and this is where customer service really comes into play&#8230;&#8230;.READ MORE<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-1027","post","type-post","status-publish","format-standard","hentry","category-tt-biz"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Retention - Smart Tan News<\/title>\n<meta name=\"description\" content=\"In the salon it is always important to try and sell that customer a new package before the existing one expires. Obviously, that isn\u2019t always possible. There are many customers who are not going to tan year round for one reason or another and this is where customer service really comes into play.......READ MORE\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Retention - Smart Tan News\" \/>\n<meta property=\"og:description\" content=\"In the salon it is always important to try and sell that customer a new package before the existing one expires. Obviously, that isn\u2019t always possible. There are many customers who are not going to tan year round for one reason or another and this is where customer service really comes into play.......READ MORE\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart Tan News\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SmartTan\" \/>\n<meta property=\"article:published_time\" content=\"2008-07-29T13:20:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smarttan.com\/blog\/wp-content\/uploads\/2008\/07\/sales.thumbnail.jpg\" \/>\n<meta name=\"author\" content=\"smarttan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:site\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"smarttan\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/\"},\"author\":{\"name\":\"smarttan\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/person\/4191f4b1131c0a37b4fd39f876771e7b\"},\"headline\":\"Customer Retention\",\"datePublished\":\"2008-07-29T13:20:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/\"},\"wordCount\":58,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/news.smarttan.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/smarttan.com\/blog\/wp-content\/uploads\/2008\/07\/sales.thumbnail.jpg\",\"articleSection\":[\"Tanning Trends Extra\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/\",\"url\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/\",\"name\":\"Customer Retention - Smart Tan News\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/customer-retention\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/smarttan.com\/blog\/wp-content\/uploads\/2008\/07\/sales.thumbnail.jpg\",\"datePublished\":\"2008-07-29T13:20:01+00:00\",\"description\":\"In the salon it is always important to try and sell that customer a new package before the existing one expires. 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