{"id":23407,"date":"2021-04-19T10:29:51","date_gmt":"2021-04-19T14:29:51","guid":{"rendered":"https:\/\/smarttan.com\/news\/?p=23407"},"modified":"2021-04-20T10:31:30","modified_gmt":"2021-04-20T14:31:30","slug":"raise-your-customer-service-standards","status":"publish","type":"post","link":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/","title":{"rendered":"Raise Your Customer Service Standards"},"content":{"rendered":"<p>Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors.<\/p>\n<p>While bigger chains offer seemingly unbeatable prices, owner-operated outfits face a fork in the road: Do you try to match them, or go down a different road completely?<\/p>\n<p>Even in an economy of tight purse strings, lowering prices is not always the answer \u2013 in fact, it\u2019s never the answer when customer satisfaction is sacrificed as a result. Studies show that consumers are willing to spend an average of 13% more with retailers who provide superior customer service. Why cut your prices when you can raise your revenue another way?<\/p>\n<p><a href=\"http:\/\/epro2.com\/publication\/?m=45993&amp;i=700322&amp;p=56\" target=\"_blank\" rel=\"noopener\">Click here to read the entire article in the latest issue of Smart Tan Magazine online.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors. While bigger chains offer seemingly unbeatable prices, owner-operated outfits [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":19511,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23407","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Raise Your Customer Service Standards - Smart Tan News<\/title>\n<meta name=\"description\" content=\"Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors.  While bigger chains offer seemingly unbeatable prices, owner-operated outfits face a fork in the road: Do you try to match them, or go down a different road completely?  Even in an economy of tight purse strings, lowering prices is not always the answer \u2013 in fact, it\u2019s never the answer when customer satisfaction is sacrificed as a result. Studies show that consumers are willing to spend an average of 13% more with retailers who provide superior customer service. Why cut your prices when you can raise your revenue another way?  Click here to read the entire article in the latest issue of Smart Tan Magazine online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Raise Your Customer Service Standards - Smart Tan News\" \/>\n<meta property=\"og:description\" content=\"Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors.  While bigger chains offer seemingly unbeatable prices, owner-operated outfits face a fork in the road: Do you try to match them, or go down a different road completely?  Even in an economy of tight purse strings, lowering prices is not always the answer \u2013 in fact, it\u2019s never the answer when customer satisfaction is sacrificed as a result. Studies show that consumers are willing to spend an average of 13% more with retailers who provide superior customer service. Why cut your prices when you can raise your revenue another way?  Click here to read the entire article in the latest issue of Smart Tan Magazine online.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart Tan News\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SmartTan\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-19T14:29:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-20T14:31:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1363\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"smarttannews\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:site\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"smarttannews\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/\"},\"author\":{\"name\":\"smarttannews\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819\"},\"headline\":\"Raise Your Customer Service Standards\",\"datePublished\":\"2021-04-19T14:29:51+00:00\",\"dateModified\":\"2021-04-20T14:31:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/\"},\"wordCount\":157,\"publisher\":{\"@id\":\"https:\/\/news.smarttan.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/\",\"url\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/\",\"name\":\"Raise Your Customer Service Standards - Smart Tan News\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg\",\"datePublished\":\"2021-04-19T14:29:51+00:00\",\"dateModified\":\"2021-04-20T14:31:30+00:00\",\"description\":\"Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors. While bigger chains offer seemingly unbeatable prices, owner-operated outfits face a fork in the road: Do you try to match them, or go down a different road completely? Even in an economy of tight purse strings, lowering prices is not always the answer \u2013 in fact, it\u2019s never the answer when customer satisfaction is sacrificed as a result. Studies show that consumers are willing to spend an average of 13% more with retailers who provide superior customer service. Why cut your prices when you can raise your revenue another way? Click here to read the entire article in the latest issue of Smart Tan Magazine online.\",\"breadcrumb\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage\",\"url\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg\",\"contentUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg\",\"width\":1363,\"height\":1000},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/news.smarttan.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Raise Your Customer Service Standards\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/news.smarttan.com\/#website\",\"url\":\"https:\/\/news.smarttan.com\/\",\"name\":\"Smart Tan News\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/news.smarttan.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/news.smarttan.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/news.smarttan.com\/#organization\",\"name\":\"Smart Tan\",\"url\":\"https:\/\/news.smarttan.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png\",\"contentUrl\":\"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png\",\"width\":500,\"height\":164,\"caption\":\"Smart Tan\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/SmartTan\",\"https:\/\/x.com\/SmartTan\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819\",\"name\":\"smarttannews\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g\",\"caption\":\"smarttannews\"},\"url\":\"https:\/\/news.smarttan.com\/index.php\/author\/smarttannews\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Raise Your Customer Service Standards - Smart Tan News","description":"Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors.  While bigger chains offer seemingly unbeatable prices, owner-operated outfits face a fork in the road: Do you try to match them, or go down a different road completely?  Even in an economy of tight purse strings, lowering prices is not always the answer \u2013 in fact, it\u2019s never the answer when customer satisfaction is sacrificed as a result. Studies show that consumers are willing to spend an average of 13% more with retailers who provide superior customer service. Why cut your prices when you can raise your revenue another way?  Click here to read the entire article in the latest issue of Smart Tan Magazine online.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/","og_locale":"en_US","og_type":"article","og_title":"Raise Your Customer Service Standards - Smart Tan News","og_description":"Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors.  While bigger chains offer seemingly unbeatable prices, owner-operated outfits face a fork in the road: Do you try to match them, or go down a different road completely?  Even in an economy of tight purse strings, lowering prices is not always the answer \u2013 in fact, it\u2019s never the answer when customer satisfaction is sacrificed as a result. Studies show that consumers are willing to spend an average of 13% more with retailers who provide superior customer service. Why cut your prices when you can raise your revenue another way?  Click here to read the entire article in the latest issue of Smart Tan Magazine online.","og_url":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/","og_site_name":"Smart Tan News","article_publisher":"https:\/\/www.facebook.com\/SmartTan","article_published_time":"2021-04-19T14:29:51+00:00","article_modified_time":"2021-04-20T14:31:30+00:00","og_image":[{"width":1363,"height":1000,"url":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg","type":"image\/jpeg"}],"author":"smarttannews","twitter_card":"summary_large_image","twitter_creator":"@SmartTan","twitter_site":"@SmartTan","twitter_misc":{"Written by":"smarttannews","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#article","isPartOf":{"@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/"},"author":{"name":"smarttannews","@id":"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819"},"headline":"Raise Your Customer Service Standards","datePublished":"2021-04-19T14:29:51+00:00","dateModified":"2021-04-20T14:31:30+00:00","mainEntityOfPage":{"@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/"},"wordCount":157,"publisher":{"@id":"https:\/\/news.smarttan.com\/#organization"},"image":{"@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage"},"thumbnailUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/","url":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/","name":"Raise Your Customer Service Standards - Smart Tan News","isPartOf":{"@id":"https:\/\/news.smarttan.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage"},"image":{"@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage"},"thumbnailUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg","datePublished":"2021-04-19T14:29:51+00:00","dateModified":"2021-04-20T14:31:30+00:00","description":"Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it\u2019s all about being nice and knowledgeable, your salon is missing some of the components that will make your business shine above its competitors. While bigger chains offer seemingly unbeatable prices, owner-operated outfits face a fork in the road: Do you try to match them, or go down a different road completely? Even in an economy of tight purse strings, lowering prices is not always the answer \u2013 in fact, it\u2019s never the answer when customer satisfaction is sacrificed as a result. Studies show that consumers are willing to spend an average of 13% more with retailers who provide superior customer service. Why cut your prices when you can raise your revenue another way? Click here to read the entire article in the latest issue of Smart Tan Magazine online.","breadcrumb":{"@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#primaryimage","url":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg","contentUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/05\/Smile-5-17-17.jpg","width":1363,"height":1000},{"@type":"BreadcrumbList","@id":"https:\/\/news.smarttan.com\/index.php\/raise-your-customer-service-standards\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.smarttan.com\/"},{"@type":"ListItem","position":2,"name":"Raise Your Customer Service Standards"}]},{"@type":"WebSite","@id":"https:\/\/news.smarttan.com\/#website","url":"https:\/\/news.smarttan.com\/","name":"Smart Tan News","description":"","publisher":{"@id":"https:\/\/news.smarttan.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.smarttan.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/news.smarttan.com\/#organization","name":"Smart Tan","url":"https:\/\/news.smarttan.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/","url":"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png","contentUrl":"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png","width":500,"height":164,"caption":"Smart Tan"},"image":{"@id":"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SmartTan","https:\/\/x.com\/SmartTan"]},{"@type":"Person","@id":"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819","name":"smarttannews","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","caption":"smarttannews"},"url":"https:\/\/news.smarttan.com\/index.php\/author\/smarttannews\/"}]}},"_links":{"self":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/23407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/comments?post=23407"}],"version-history":[{"count":1,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/23407\/revisions"}],"predecessor-version":[{"id":23408,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/23407\/revisions\/23408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/media\/19511"}],"wp:attachment":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/media?parent=23407"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/categories?post=23407"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/tags?post=23407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}