{"id":26490,"date":"2024-11-05T08:14:21","date_gmt":"2024-11-05T13:14:21","guid":{"rendered":"https:\/\/news.smarttan.com\/?p=26490"},"modified":"2024-11-05T08:14:21","modified_gmt":"2024-11-05T13:14:21","slug":"five-ways-to-increase-your-sales","status":"publish","type":"post","link":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/","title":{"rendered":"Five Great Ways to Increase Your Sales Today"},"content":{"rendered":"<p><em>By Scott Nichols<\/em><\/p>\n<p>We have found that there is no such thing as a secret promotion or sale that is going to increase your sales every day of the year. Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales go right back down. So what do we do? We run another promotion and then another and another. Pretty soon, you\u2019ve became a discount tanning salon where customers will only buy when there is a special promotion.<\/p>\n<p>There is no secret to increasing sales. It\u2019s going to take hard work and a great staff. We know many of you reading this right now are willing to put the hard work in, but how do we make our current staff great?<\/p>\n<p>We want to take you through a five step program that has been successful. S.A.L.E.S is an acronym that has been used in the past that gives a great outline for managers and employees to follow, with the goal of all employees raising their sales when a promotion is running or not running.<\/p>\n<p><strong>S \u2013 Swing Door Open<\/strong><\/p>\n<p>This is a very important part of the sales process! As soon as your front door opens, and a customer walks into your lobby, the employee behind the desk must give their undivided attention to the customer. If the employee does not give the attention needed, we already start off on the wrong foot. The negative start can be difficult to make up.<\/p>\n<p><strong>A \u2013 Ask Questions<\/strong><\/p>\n<p>\u201cLast name?\u201d \u201cFirst name?\u201d These are not the questions you want to ask your customer. Imagine greeting your customer by asking \u201clast name,\u201d then trying to promote any type of special you might be offering. The questions need to be about how the customer is doing, and most importantly, the reason for their tanning visit. Make sure you still ask these questions during every visit. Yesterday, the customer might be tanning for vacation, but today, the customer might be tanning because they might have a job interview. By asking these questions, you can then start to create a tanning plan for the customer that will make sense.<\/p>\n<p><strong>L \u2013 Listen<\/strong><\/p>\n<p>Once you have asked your question, make sure you let the customer answer. Give the customer your undivided attention. This means you make eye contact with the customer and stop typing. Wait until they\u2019ve completed their thought and don\u2019t interrupt. Show the customer you care, and the best way to do that is by listening to them.<\/p>\n<p><strong>E \u2013 Educate<\/strong><\/p>\n<p>Above, we talked about promotions and sales, but to make a sale happen, employees should be educating customers on the importance of buying into the promotions. We believe a promotion should only be brought in at the end of a sale to help close the deal. A customer is coming in to your salon and looking to get the best tanning experience possible \u2013 not the best promotion possible. Our job as owners, managers and employees is to teach the customer the importance of the products and services we sell that will fit their needs. Education is a must and it will effectively work when done properly.<\/p>\n<p><strong>S \u2013 Swing Door Closing<\/strong><\/p>\n<p>If you have accomplished all of these steps, and you have sold a package, membership, sunless tan or lotion to the customer, it\u2019s vital to ask them about their experience with it afterward. Answer any concerns or questions they may have with a positive attitude. Finally, when they are all set to leave, make sure you close by thanking the customer and wishing them a nice day.<\/p>\n<p>These are five steps that will help increase your sales all year long, but it will take continuous training to ensure success. Each step is vital, and each employee may excel or struggle at different areas, but it\u2019s your job as the owner or manager to ensure each step is properly executed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Scott Nichols We have found that there is no such thing as a secret promotion or sale that is going to increase your sales every day of the year. Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":18760,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-26490","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Five Great Ways to Increase Your Sales Today - Smart Tan News<\/title>\n<meta name=\"description\" content=\"By Scott Nichols  We have found that there is no such thing as a secret promotion or sale that is going to increase your sales every day of the year. Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales go right back down. So what do we do? We run another promotion and then another and another. Pretty soon, you\u2019ve became a discount tanning salon where customers will only buy when there is a special promotion.  There is no secret to increasing sales. It\u2019s going to take hard work and a great staff. We know many of you reading this right now are willing to put the hard work in, but how do we make our current staff great?  We want to take you through a five step program that has been successful. S.A.L.E.S is an acronym that has been used in the past that gives a great outline for managers and employees to follow, with the goal of all employees raising their sales when a promotion is running or not running.  S \u2013 Swing Door Open  This is a very important part of the sales process! As soon as your front door opens, and a customer walks into your lobby, the employee behind the desk must give their undivided attention to the customer. If the employee does not give the attention needed, we already start off on the wrong foot. The negative start can be difficult to make up.  A \u2013 Ask Questions  \u201cLast name?\u201d \u201cFirst name?\u201d These are not the questions you want to ask your customer. Imagine greeting your customer by asking \u201clast name,\u201d then trying to promote any type of special you might be offering. The questions need to be about how the customer is doing, and most importantly, the reason for their tanning visit. Make sure you still ask these questions during every visit. Yesterday, the customer might be tanning for vacation, but today, the customer might be tanning because they might have a job interview. By asking these questions, you can then start to create a tanning plan for the customer that will make sense.  L \u2013 Listen  Once you have asked your question, make sure you let the customer answer. Give the customer your undivided attention. This means you make eye contact with the customer and stop typing. Wait until they\u2019ve completed their thought and don\u2019t interrupt. Show the customer you care, and the best way to do that is by listening to them.  E \u2013 Educate  Above, we talked about promotions and sales, but to make a sale happen, employees should be educating customers on the importance of buying into the promotions. We believe a promotion should only be brought in at the end of a sale to help close the deal. A customer is coming in to your salon and looking to get the best tanning experience possible \u2013 not the best promotion possible. Our job as owners, managers and employees is to teach the customer the importance of the products and services we sell that will fit their needs. Education is a must and it will effectively work when done properly.  S \u2013 Swing Door Closing  If you have accomplished all of these steps, and you have sold a package, membership, sunless tan or lotion to the customer, it\u2019s vital to ask them about their experience with it afterward. Answer any concerns or questions they may have with a positive attitude. Finally, when they are all set to leave, make sure you close by thanking the customer and wishing them a nice day.  These are five steps that will help increase your sales all year long, but it will take continuous training to ensure success. Each step is vital, and each employee may excel or struggle at different areas, but it\u2019s your job as the owner or manager to ensure each step is properly executed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Five Great Ways to Increase Your Sales Today - Smart Tan News\" \/>\n<meta property=\"og:description\" content=\"By Scott Nichols  We have found that there is no such thing as a secret promotion or sale that is going to increase your sales every day of the year. Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales go right back down. So what do we do? We run another promotion and then another and another. Pretty soon, you\u2019ve became a discount tanning salon where customers will only buy when there is a special promotion.  There is no secret to increasing sales. It\u2019s going to take hard work and a great staff. We know many of you reading this right now are willing to put the hard work in, but how do we make our current staff great?  We want to take you through a five step program that has been successful. S.A.L.E.S is an acronym that has been used in the past that gives a great outline for managers and employees to follow, with the goal of all employees raising their sales when a promotion is running or not running.  S \u2013 Swing Door Open  This is a very important part of the sales process! As soon as your front door opens, and a customer walks into your lobby, the employee behind the desk must give their undivided attention to the customer. If the employee does not give the attention needed, we already start off on the wrong foot. The negative start can be difficult to make up.  A \u2013 Ask Questions  \u201cLast name?\u201d \u201cFirst name?\u201d These are not the questions you want to ask your customer. Imagine greeting your customer by asking \u201clast name,\u201d then trying to promote any type of special you might be offering. The questions need to be about how the customer is doing, and most importantly, the reason for their tanning visit. Make sure you still ask these questions during every visit. Yesterday, the customer might be tanning for vacation, but today, the customer might be tanning because they might have a job interview. By asking these questions, you can then start to create a tanning plan for the customer that will make sense.  L \u2013 Listen  Once you have asked your question, make sure you let the customer answer. Give the customer your undivided attention. This means you make eye contact with the customer and stop typing. Wait until they\u2019ve completed their thought and don\u2019t interrupt. Show the customer you care, and the best way to do that is by listening to them.  E \u2013 Educate  Above, we talked about promotions and sales, but to make a sale happen, employees should be educating customers on the importance of buying into the promotions. We believe a promotion should only be brought in at the end of a sale to help close the deal. A customer is coming in to your salon and looking to get the best tanning experience possible \u2013 not the best promotion possible. Our job as owners, managers and employees is to teach the customer the importance of the products and services we sell that will fit their needs. Education is a must and it will effectively work when done properly.  S \u2013 Swing Door Closing  If you have accomplished all of these steps, and you have sold a package, membership, sunless tan or lotion to the customer, it\u2019s vital to ask them about their experience with it afterward. Answer any concerns or questions they may have with a positive attitude. Finally, when they are all set to leave, make sure you close by thanking the customer and wishing them a nice day.  These are five steps that will help increase your sales all year long, but it will take continuous training to ensure success. Each step is vital, and each employee may excel or struggle at different areas, but it\u2019s your job as the owner or manager to ensure each step is properly executed.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart Tan News\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SmartTan\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-05T13:14:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1360\" \/>\n\t<meta property=\"og:image:height\" content=\"989\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"smarttannews\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:site\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"smarttannews\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/\"},\"author\":{\"name\":\"smarttannews\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819\"},\"headline\":\"Five Great Ways to Increase Your Sales Today\",\"datePublished\":\"2024-11-05T13:14:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/\"},\"wordCount\":673,\"publisher\":{\"@id\":\"https:\/\/news.smarttan.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/\",\"url\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/\",\"name\":\"Five Great Ways to Increase Your Sales Today - Smart Tan News\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg\",\"datePublished\":\"2024-11-05T13:14:21+00:00\",\"description\":\"By Scott Nichols We have found that there is no such thing as a secret promotion or sale that is going to increase your sales every day of the year. Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales go right back down. So what do we do? We run another promotion and then another and another. Pretty soon, you\u2019ve became a discount tanning salon where customers will only buy when there is a special promotion. There is no secret to increasing sales. It\u2019s going to take hard work and a great staff. We know many of you reading this right now are willing to put the hard work in, but how do we make our current staff great? We want to take you through a five step program that has been successful. S.A.L.E.S is an acronym that has been used in the past that gives a great outline for managers and employees to follow, with the goal of all employees raising their sales when a promotion is running or not running. S \u2013 Swing Door Open This is a very important part of the sales process! As soon as your front door opens, and a customer walks into your lobby, the employee behind the desk must give their undivided attention to the customer. If the employee does not give the attention needed, we already start off on the wrong foot. The negative start can be difficult to make up. A \u2013 Ask Questions \u201cLast name?\u201d \u201cFirst name?\u201d These are not the questions you want to ask your customer. Imagine greeting your customer by asking \u201clast name,\u201d then trying to promote any type of special you might be offering. The questions need to be about how the customer is doing, and most importantly, the reason for their tanning visit. Make sure you still ask these questions during every visit. Yesterday, the customer might be tanning for vacation, but today, the customer might be tanning because they might have a job interview. By asking these questions, you can then start to create a tanning plan for the customer that will make sense. L \u2013 Listen Once you have asked your question, make sure you let the customer answer. Give the customer your undivided attention. This means you make eye contact with the customer and stop typing. Wait until they\u2019ve completed their thought and don\u2019t interrupt. Show the customer you care, and the best way to do that is by listening to them. E \u2013 Educate Above, we talked about promotions and sales, but to make a sale happen, employees should be educating customers on the importance of buying into the promotions. We believe a promotion should only be brought in at the end of a sale to help close the deal. A customer is coming in to your salon and looking to get the best tanning experience possible \u2013 not the best promotion possible. Our job as owners, managers and employees is to teach the customer the importance of the products and services we sell that will fit their needs. Education is a must and it will effectively work when done properly. S \u2013 Swing Door Closing If you have accomplished all of these steps, and you have sold a package, membership, sunless tan or lotion to the customer, it\u2019s vital to ask them about their experience with it afterward. Answer any concerns or questions they may have with a positive attitude. Finally, when they are all set to leave, make sure you close by thanking the customer and wishing them a nice day. These are five steps that will help increase your sales all year long, but it will take continuous training to ensure success. 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Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales go right back down. So what do we do? We run another promotion and then another and another. Pretty soon, you\u2019ve became a discount tanning salon where customers will only buy when there is a special promotion.  There is no secret to increasing sales. It\u2019s going to take hard work and a great staff. We know many of you reading this right now are willing to put the hard work in, but how do we make our current staff great?  We want to take you through a five step program that has been successful. S.A.L.E.S is an acronym that has been used in the past that gives a great outline for managers and employees to follow, with the goal of all employees raising their sales when a promotion is running or not running.  S \u2013 Swing Door Open  This is a very important part of the sales process! As soon as your front door opens, and a customer walks into your lobby, the employee behind the desk must give their undivided attention to the customer. If the employee does not give the attention needed, we already start off on the wrong foot. The negative start can be difficult to make up.  A \u2013 Ask Questions  \u201cLast name?\u201d \u201cFirst name?\u201d These are not the questions you want to ask your customer. Imagine greeting your customer by asking \u201clast name,\u201d then trying to promote any type of special you might be offering. The questions need to be about how the customer is doing, and most importantly, the reason for their tanning visit. Make sure you still ask these questions during every visit. Yesterday, the customer might be tanning for vacation, but today, the customer might be tanning because they might have a job interview. By asking these questions, you can then start to create a tanning plan for the customer that will make sense.  L \u2013 Listen  Once you have asked your question, make sure you let the customer answer. Give the customer your undivided attention. This means you make eye contact with the customer and stop typing. Wait until they\u2019ve completed their thought and don\u2019t interrupt. Show the customer you care, and the best way to do that is by listening to them.  E \u2013 Educate  Above, we talked about promotions and sales, but to make a sale happen, employees should be educating customers on the importance of buying into the promotions. We believe a promotion should only be brought in at the end of a sale to help close the deal. A customer is coming in to your salon and looking to get the best tanning experience possible \u2013 not the best promotion possible. Our job as owners, managers and employees is to teach the customer the importance of the products and services we sell that will fit their needs. Education is a must and it will effectively work when done properly.  S \u2013 Swing Door Closing  If you have accomplished all of these steps, and you have sold a package, membership, sunless tan or lotion to the customer, it\u2019s vital to ask them about their experience with it afterward. Answer any concerns or questions they may have with a positive attitude. Finally, when they are all set to leave, make sure you close by thanking the customer and wishing them a nice day.  These are five steps that will help increase your sales all year long, but it will take continuous training to ensure success. Each step is vital, and each employee may excel or struggle at different areas, but it\u2019s your job as the owner or manager to ensure each step is properly executed.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/","og_locale":"en_US","og_type":"article","og_title":"Five Great Ways to Increase Your Sales Today - Smart Tan News","og_description":"By Scott Nichols  We have found that there is no such thing as a secret promotion or sale that is going to increase your sales every day of the year. Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales go right back down. So what do we do? We run another promotion and then another and another. Pretty soon, you\u2019ve became a discount tanning salon where customers will only buy when there is a special promotion.  There is no secret to increasing sales. It\u2019s going to take hard work and a great staff. We know many of you reading this right now are willing to put the hard work in, but how do we make our current staff great?  We want to take you through a five step program that has been successful. S.A.L.E.S is an acronym that has been used in the past that gives a great outline for managers and employees to follow, with the goal of all employees raising their sales when a promotion is running or not running.  S \u2013 Swing Door Open  This is a very important part of the sales process! As soon as your front door opens, and a customer walks into your lobby, the employee behind the desk must give their undivided attention to the customer. If the employee does not give the attention needed, we already start off on the wrong foot. The negative start can be difficult to make up.  A \u2013 Ask Questions  \u201cLast name?\u201d \u201cFirst name?\u201d These are not the questions you want to ask your customer. Imagine greeting your customer by asking \u201clast name,\u201d then trying to promote any type of special you might be offering. The questions need to be about how the customer is doing, and most importantly, the reason for their tanning visit. Make sure you still ask these questions during every visit. Yesterday, the customer might be tanning for vacation, but today, the customer might be tanning because they might have a job interview. By asking these questions, you can then start to create a tanning plan for the customer that will make sense.  L \u2013 Listen  Once you have asked your question, make sure you let the customer answer. Give the customer your undivided attention. This means you make eye contact with the customer and stop typing. Wait until they\u2019ve completed their thought and don\u2019t interrupt. Show the customer you care, and the best way to do that is by listening to them.  E \u2013 Educate  Above, we talked about promotions and sales, but to make a sale happen, employees should be educating customers on the importance of buying into the promotions. We believe a promotion should only be brought in at the end of a sale to help close the deal. A customer is coming in to your salon and looking to get the best tanning experience possible \u2013 not the best promotion possible. Our job as owners, managers and employees is to teach the customer the importance of the products and services we sell that will fit their needs. Education is a must and it will effectively work when done properly.  S \u2013 Swing Door Closing  If you have accomplished all of these steps, and you have sold a package, membership, sunless tan or lotion to the customer, it\u2019s vital to ask them about their experience with it afterward. Answer any concerns or questions they may have with a positive attitude. Finally, when they are all set to leave, make sure you close by thanking the customer and wishing them a nice day.  These are five steps that will help increase your sales all year long, but it will take continuous training to ensure success. Each step is vital, and each employee may excel or struggle at different areas, but it\u2019s your job as the owner or manager to ensure each step is properly executed.","og_url":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/","og_site_name":"Smart Tan News","article_publisher":"https:\/\/www.facebook.com\/SmartTan","article_published_time":"2024-11-05T13:14:21+00:00","og_image":[{"width":1360,"height":989,"url":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg","type":"image\/jpeg"}],"author":"smarttannews","twitter_card":"summary_large_image","twitter_creator":"@SmartTan","twitter_site":"@SmartTan","twitter_misc":{"Written by":"smarttannews","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#article","isPartOf":{"@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/"},"author":{"name":"smarttannews","@id":"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819"},"headline":"Five Great Ways to Increase Your Sales Today","datePublished":"2024-11-05T13:14:21+00:00","mainEntityOfPage":{"@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/"},"wordCount":673,"publisher":{"@id":"https:\/\/news.smarttan.com\/#organization"},"image":{"@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#primaryimage"},"thumbnailUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/","url":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/","name":"Five Great Ways to Increase Your Sales Today - Smart Tan News","isPartOf":{"@id":"https:\/\/news.smarttan.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#primaryimage"},"image":{"@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#primaryimage"},"thumbnailUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg","datePublished":"2024-11-05T13:14:21+00:00","description":"By Scott Nichols We have found that there is no such thing as a secret promotion or sale that is going to increase your sales every day of the year. Sure, you might run a promotion that will increase your sales for the length of it, but as soon as that promotion ends your sales go right back down. So what do we do? We run another promotion and then another and another. Pretty soon, you\u2019ve became a discount tanning salon where customers will only buy when there is a special promotion. There is no secret to increasing sales. It\u2019s going to take hard work and a great staff. We know many of you reading this right now are willing to put the hard work in, but how do we make our current staff great? We want to take you through a five step program that has been successful. S.A.L.E.S is an acronym that has been used in the past that gives a great outline for managers and employees to follow, with the goal of all employees raising their sales when a promotion is running or not running. S \u2013 Swing Door Open This is a very important part of the sales process! As soon as your front door opens, and a customer walks into your lobby, the employee behind the desk must give their undivided attention to the customer. If the employee does not give the attention needed, we already start off on the wrong foot. The negative start can be difficult to make up. A \u2013 Ask Questions \u201cLast name?\u201d \u201cFirst name?\u201d These are not the questions you want to ask your customer. Imagine greeting your customer by asking \u201clast name,\u201d then trying to promote any type of special you might be offering. The questions need to be about how the customer is doing, and most importantly, the reason for their tanning visit. Make sure you still ask these questions during every visit. Yesterday, the customer might be tanning for vacation, but today, the customer might be tanning because they might have a job interview. By asking these questions, you can then start to create a tanning plan for the customer that will make sense. L \u2013 Listen Once you have asked your question, make sure you let the customer answer. Give the customer your undivided attention. This means you make eye contact with the customer and stop typing. Wait until they\u2019ve completed their thought and don\u2019t interrupt. Show the customer you care, and the best way to do that is by listening to them. E \u2013 Educate Above, we talked about promotions and sales, but to make a sale happen, employees should be educating customers on the importance of buying into the promotions. We believe a promotion should only be brought in at the end of a sale to help close the deal. A customer is coming in to your salon and looking to get the best tanning experience possible \u2013 not the best promotion possible. Our job as owners, managers and employees is to teach the customer the importance of the products and services we sell that will fit their needs. Education is a must and it will effectively work when done properly. S \u2013 Swing Door Closing If you have accomplished all of these steps, and you have sold a package, membership, sunless tan or lotion to the customer, it\u2019s vital to ask them about their experience with it afterward. Answer any concerns or questions they may have with a positive attitude. Finally, when they are all set to leave, make sure you close by thanking the customer and wishing them a nice day. These are five steps that will help increase your sales all year long, but it will take continuous training to ensure success. Each step is vital, and each employee may excel or struggle at different areas, but it\u2019s your job as the owner or manager to ensure each step is properly executed.","breadcrumb":{"@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#primaryimage","url":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg","contentUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2016\/10\/shutterstock_101217040-1.jpg","width":1360,"height":989},{"@type":"BreadcrumbList","@id":"https:\/\/news.smarttan.com\/index.php\/five-ways-to-increase-your-sales\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.smarttan.com\/"},{"@type":"ListItem","position":2,"name":"Five Great Ways to Increase Your Sales Today"}]},{"@type":"WebSite","@id":"https:\/\/news.smarttan.com\/#website","url":"https:\/\/news.smarttan.com\/","name":"Smart Tan News","description":"","publisher":{"@id":"https:\/\/news.smarttan.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.smarttan.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/news.smarttan.com\/#organization","name":"Smart Tan","url":"https:\/\/news.smarttan.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/","url":"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png","contentUrl":"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png","width":500,"height":164,"caption":"Smart Tan"},"image":{"@id":"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SmartTan","https:\/\/x.com\/SmartTan"]},{"@type":"Person","@id":"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819","name":"smarttannews","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","caption":"smarttannews"},"url":"https:\/\/news.smarttan.com\/index.php\/author\/smarttannews\/"}]}},"_links":{"self":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/26490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/comments?post=26490"}],"version-history":[{"count":1,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/26490\/revisions"}],"predecessor-version":[{"id":26491,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/26490\/revisions\/26491"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/media\/18760"}],"wp:attachment":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/media?parent=26490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/categories?post=26490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/tags?post=26490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}