{"id":26954,"date":"2025-06-06T09:20:40","date_gmt":"2025-06-06T13:20:40","guid":{"rendered":"https:\/\/news.smarttan.com\/?p=26954"},"modified":"2025-06-06T09:20:40","modified_gmt":"2025-06-06T13:20:40","slug":"appealing-to-the-customer-base-of-the-future","status":"publish","type":"post","link":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/","title":{"rendered":"Next-Gen Tanners: Appealing to the customer base of the future"},"content":{"rendered":"<p>While it&#8217;s evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry&#8217;s long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have.<\/p>\n<p>Currently, most salons aren\u2019t overly concerned about the scope of their 18-24-year-old segment of tanners. In many cases, that demographic makes up a small percentage of a salon\u2019s customer base and has for many years. More than half of Smart Tan survey respondents said that age range accounts for only around 10 percent of their customers. Beyond that, it stands to reason that these young adults tend to have less disposable income than older consumers and thus are spending less on tanning and products, so their current financial contribution is even less significant.<\/p>\n<p>The primary concern lies not in generating additional revenue from existing or future young adult customers. Instead, the crux of the matter revolves around whether a sufficient number of individuals from this generation will engage with the tanning market in the future, thereby ensuring the sustainability of our businesses over the next 10, 20, and even 30-plus years. As these young consumers mature both in age and financial capacity, their patronage will become far less dispensable.<\/p>\n<p>Sixty percent of survey respondents say that 35-44 is currently the largest age segment of their customer base. These are people that grew up in the \u201cgolden era\u201d of tanning, in the late \u201990 and early 2000s when everybody wanted to be tan, and they wanted their tans to be dark. Current 18\u201324-year-olds, even 18-30-year-olds, grew up in a different era. Anti-tanning messages were driven into their heads from a young age, and the government and media\u2019s hard push against tanning eventually took not just indoor tanning but having a dark tan out of style to a degree.<\/p>\n<p>Our businesses have evolved with the times alongside consumer preferences and habits. Today\u2019s consumers are interested in more than a tan, and they understand that there can be too much of a good thing. Salons understand that as well and do better than ever at preaching moderation and smart tanning practices, while also offering tanning equipment and other services that provide results and benefits that are about more than the tan.<\/p>\n<p>Over the past 10-plus years, the trend of less young adults tanning has been clear. But, just recently, there are signs of a significant shift in perspectives and habits. Media reports from major mainstream outlets indicate that being tan is currently experiencing renewed popularity among young people.<\/p>\n<p>The social media era also has instilled a new level of vanity in society, which, for better or worse, is good for our businesses. And that sentiment goes beyond the physical effects of a tan. Today\u2019s young people are also seeking social media-worthy experiences. Tanning used to be \u201ccool\u201d because everybody did it. Now, when tanning is cool, it\u2019s because it\u2019s done in chic, spa-like environments with futuristic equipment. While it\u2019s true that many young people can\u2019t afford the experience that many salons provide today, far more of them will be able to as they mature. And, if we know anything about this generation, it\u2019s that they\u2019re going to want to seek experiences that are seen as high-end and exclusive so they can show off what they\u2019re doing to all their friends and followers.<\/p>\n<p>That element certainly bodes well for the long-term prospects of tanning businesses.<\/p>\n<p><strong>Good News<\/strong><\/p>\n<p>A long-form article from the <em>Washington Post<\/em> in March 2024, suggested that \u201ctanning mania has returned,\u201d and kicked off a string of media reports on the tanning habits of young adults. Of course, we\u2019ve come to expect that most mainstream media attention will come with a negative slant toward UV exposure, but the trends being reported are valid, nonetheless.<\/p>\n<p>\u201cFor a while, the tan as we had come to know it \u2014 bold, audacious and unashamed \u2014 seemed to fade out of fashion, replaced with SPF and 10-step skin care routines. Then, Instagram and TikTok gave the tan new life,\u201d <em>Washington Post<\/em> reporter Anne Branigin wrote.<\/p>\n<p>As the article and a follow-up segment from <em>Good Morning America<\/em> that explored \u201cthe renewed popularity of tanning\u201d note, the hashtag #tanning has now been used more than 4 billion times on TikTok.<\/p>\n<p>Then, the <em>New York Post<\/em> took a more localized look at the trend, albeit in the largest market in North America. Headlined by the statement \u201cSun-obsessed Gen Z is behind the Big Apple\u2019s tanning craze,\u201d that article gave a more honest and reflective view of young people\u2019s UV and spray tanning habits rather than conjuring a narrative that it\u2019s all about self-tanning products.<\/p>\n<p>\u201cWe\u2019re seeing younger and younger people,\u201d Win Gruber, the owner of Upper East Side Tan told the<em> New York Post.<\/em><\/p>\n<p>The article continues, \u201c[Gruber] said Gen Zers \u2014 born between 1997 and 2013 \u2014 now make up much of his clientele, along with people over 40 [\u2026]. Gruber said his younger clients are often drawn to the salon\u2019s signature \u2018Manhattan Cocktail,\u2019 where they bake in a tanning bed before getting a spray tan.\u201d<\/p>\n<p>Multiple other salon operators with similar sentiments were quoted in the article along with similar analysis of the rationale for an increase in UV tanning as the other reports: \u201cSun-obsessed Gen Zers are being driven to tanning beds through social media, where they see glamorous influencers promoting the sun-kissed life on TikTok.\u201d<\/p>\n<p>While the salon operators Smart Tan surveyed and spoke with have not experienced such a tanning craze among young adults, this could be a sign of things to come in other areas, as trends tend to emerge out of major markets like New York first. While we\u2019re still seeing the lasting effects of the ultra-aggressive anti-tanning that conditioned young consumers, the tide could be starting to turn in other ways that have little to do with vanity.<\/p>\n<p>\u201cIn 2006, the WHO attacked us big time, and their big target was the minds of young people,\u201d says veteran Canadian salon owner Steve Williams. \u201cThey psychologically conditioned a whole generation to veer in the other direction. We still have customers in the age category now, but we\u2019d have a far more robust market if they weren\u2019t influenced in that way.<\/p>\n<p>\u201cThe positive viewpoint is that in the last four years, there\u2019s a lot more out in the open about the misinformation and deception of the medical community and pharmaceutical industry. More and more people are looking for natural and holistic solutions, and tanning is one of those. It\u2019s natural, our bodies are designed for it, and there\u2019s overwhelming evidence to support it. Salons opening up to more aspects of wellbeing other than tanning opens the conversation. If we approach things in the right direction, there\u2019s a lot of hope.\u201d<\/p>\n<p>Again, our market doesn\u2019t so much need 18-24-year-old consumers to visit us in mass. What we do need is the generation of current and future 18-24-year-olds to be as open to tanning as older generations are by the time they reach the age where they become the demographic that our businesses are more dependent upon.<\/p>\n<p>In recent years, we\u2019ve seen perceptions of UV exposure and indoor tanning evolve, with a commonsense perspective beginning to prevail. But it seems that may be the case more so with older consumers who are more inquisitive about what they\u2019re told to believe and remember the days when the sun wasn\u2019t supposedly bad for you. Younger consumers grew up entirely in the era of sun scare in their most impressionable years. As they come of age and gain a broader perspective, common sense will likely prevail to a large degree.<\/p>\n<p>\u201cI think they will eventually get into it,\u201d says another veteran salon owner, Alex Freidrichsen. \u201cIf you go on a beach vacation, you have to tan. You can\u2019t just put on 50-block. We just need to continue to keep educating younger people.\u201d<\/p>\n<p>Then, there\u2019s the impact of social media. Social media is a double-edged sword when it comes to this matter. TikTok seems to be making having a tan more popular, but it\u2019s questionable whether it\u2019s making indoor tanning more popular. Several salon operators pointed out that the propagation of negative information about tanning on social media is having a negative effect on young adult consumers. But, dealing with negative misinformation is old news in this industry, and it seems likely that the positive impact of social media outweighs the negative.<\/p>\n<p>\u201cThis season has attracted more of a younger crowd than it has in recent years,\u201d says Kenzie Sessums, manager of an independent salon in Eugene, Oregon. \u201cWe have seen some big influencers talk about tanning and red light therapy on their social media. While it comes with backlash, people are seeing results they want, which we feel is helping to bring them back.\u201d<\/p>\n<p>As we look to capitalize on the renewed popularity of being tan, many of the same ways that tanning businesses are now positioning themselves to appeal to the general population should also benefit us when it comes to younger consumers.<\/p>\n<p><strong>Open the Door<\/strong><\/p>\n<p>Wellness and spa services have become a major reason why many tanning businesses are more successful than ever, but UV tanning is and will continue to be the primary breadwinner. Nonetheless, additional services are important tools in our industry\u2019s arsenal because of more than the direct revenue they provide.<\/p>\n<p>Additional non-tanning services also open the door for tanning businesses to bring in new customers are expose them to modern tanning technology and education. That\u2019s part of why Smart Tan developed the SmartSun Therapy brand. Smart Tan took the industry\u2019s most effective and profitable red light therapy equipment and branded it to reinforce the reality that red light is a natural wavelength that comes from the sun, just like UV.<\/p>\n<p>\u201cThe one thing I believe salons can definitely do, and I\u2019m doing, is expanding a little more in the direction of adding photobiomodulation options. A lot of people are starting to bring in additional items that have a photobiomodulation effect on the body because that\u2019s what tanning is. Once people start to understand that red light makes them feel better, understand hybrid lamps, and understand the need for vitamin D, the stigma starts to disappear. When they start feeling better, they say forget what they\u2019re saying, I\u2019m going to listen to these guys,\u201d Williams says.<\/p>\n<p>As we\u2019ll discuss in more detail later in this article, another even more noticeable trend with young adult consumers is their obsession with skin care. This is another development that has emerged largely from social media, with hordes of young influencers \u2013 really anybody and everybody \u2013 sharing their skin care routines and favorite products. That also means that red light therapy should be appealing more to younger consumers as well.<\/p>\n<p>\u201cRed light is becoming more popular, and I think because gyms have introduced red light as part of memberships, people want it and would rather do it in a salon setting because we have better options. We\u2019ve really updated our red light machines. We went from older lay down red light to a Beauty Angel and got a hybrid which has been really popular because people like to be in the salon for a shorter amount of time,\u201d Sessums says.<\/p>\n<p>In general, diversification is undoubtedly a significant factor that will continue to play an important role in the future of the tanning industry and will also make our businesses more appealing to younger consumers. It\u2019s about more than the services themselves but also about the way our businesses are positioned. The \u201ctanning spa\u201d brand and environment of today is inherently more appealing to a younger crowd that values appearances and Instagram-worthy experiences.<\/p>\n<p>Possibly more than ever, young people are preoccupied with what\u2019s cool or trendy. That\u2019s part of the TikTok effect or broader social media effect. It\u2019s all about what other people are doing. The simple reality is that there\u2019s nothing cool about old-school tanning beds these days. But new tanning equipment is definitely cool. Seriously, if you check out the new open-air all-LED unit on page 49, there\u2019s little question about that.<\/p>\n<p>But young people can\u2019t afford high-end equipment and services, right? Well, some of them can and some can\u2019t, just like other age segments. You can\u2019t change what you\u2019re doing based on those who can\u2019t. And, of course, the beauty of the traditional tanning salon equipment mix is that it offers something for everyone and every budget.<\/p>\n<p>Plus, if our only concern is that young people can\u2019t afford to tan these days, then the future of our industry should be secure. This generation will come of age just like the ones before and move into the full-fledged workforce and have money to tan. The greater concern is that many of them might not want to. So, even if someone can\u2019t afford to utilize new technology, it\u2019s good for them to see what\u2019s out there and know what the tanning industry has to offer when they\u2019re ready.<\/p>\n<p><strong>The Place to Be<\/strong><\/p>\n<p>Looking beyond equipment, a trendy salon environment is a key factor in making tanning \u201ccool\u201d again.<\/p>\n<p>Sessums is not only the manager of a salon in a large college town but also, at 23 years old, a member of Gen-Z herself. Since starting at the salon and rising to a management position, Tanner\u2019s Paradise has not only steadily upgraded its equipment but also recreated its look to appeal more to the college crowd. An avid reader of Smart Tan Magazine, Sessums has seen photos of many successful salons around the country that provide inspiration for her and the business.<\/p>\n<p>\u201cWe\u2019ve updated quite a few beds. We made a huge room with marble tiles that really plays up the experience. When people walk in, that\u2019s the first thing people see. They\u2019re like, \u2018What is that bed? I want to try it.\u2019 Then it\u2019s a better experience with short sessions and deeper color,\u201d she says.<\/p>\n<p>\u201cI like to take inspiration from the salons in the magazine. We\u2019ve been doing a lot of updates with flooring and doors, modernizing and making everything sleeker. People seeing modern touches is a big thing. I know there\u2019s definitely still room for improvement, seeing what we can do to add in more elements that appeal to my age group. Something I\u2019ve noticed is I love to see a salon that has the neon sign, or they have cool room numbers or a sleek desk. People want that spa type of feel.\u201d<\/p>\n<p>Kimberly Ammons, owner of a long-time Texas salon, is in the process of building out a whole new salon location. She says a focus on the younger generation\u2019s preference is what\u2019s guiding much of her decision-making as far as not just equipment but design and d\u00e9cor.<\/p>\n<p>\u201cI was going to put in the same equipment I had. But now the younger generation definitely is into beauty and red light and lotions with all of the skin care, and I\u2019m going to order new equipment,\u201d she says.<\/p>\n<p>\u201cThe space will be way different. My old location had this beachy scene. The new one, I\u2019m doing neon lights. Everything is black, then it has neon lights built into the walls. I\u2019m going to have a drink station with healthy snacks. There will be a selfie station with a mirror where they can take pictures. With the technology and that age range, they take pictures and send them, and that\u2019s how they communicate. That\u2019s free marketing if you have the right stuff in place to use.\u201d<\/p>\n<p>When responding to the Smart Tan survey on this subject, Ammons asked her daughter and some other young women in the age range in question for their perspectives. \u201cMy daughter uses the word aesthetic. \u2019It has to look aesthetic, Mom,\u2019\u201d she says.<\/p>\n<p>\u201cThere was one question on there: What do they care about? Price or experience? I figured it would be price, but none of them said price. They will pay more for that cool experience.\u201d<\/p>\n<p><strong>Healthy Skin is In<\/strong><\/p>\n<p>\u201c\u2026And they don\u2019t want wrinkles. They have a full skin-care routine,\u201d Ammons continued. Skin care is in, and that\u2019s something else tanning businesses provide and can utilize to appeal to the younger generation.<\/p>\n<p>These young consumers are more familiar than anyone with skin care ingredients and purposes, and they\u2019re desensitized to the cost of high-end skin care products. If you can teach your community through marketing that you have all of these great skin care products at better prices than stores like Ulta or Sephora, you can use retail sales to help introduce new people to your business.<\/p>\n<p>\u201cIt\u2019s good to keep not just tanning products but also beauty products in stock. Just because you have a customer who doesn\u2019t want to tan doesn\u2019t mean you can\u2019t have them as a customer to buy products. The intensifiers and stuff don\u2019t have to be used just for tanning. The products are huge, and it\u2019s really important to be educated. Sometimes my customers would tell me what some ingredients were. They know all of the ingredients and what they can accomplish.\u201d Ammons says.<\/p>\n<p>And those who do tan are not likely to skimp on quality skin care.<\/p>\n<p>\u201cI have noticed that the ones under 20 are buying good lotion now. Fifteen years ago, they would just buy the cheapest stuff you have. They\u2019re at least understanding the importance of good skin care when you tell them. We have people that are 18 that are buying $90 or $100 bottles of lotion,\u201d Freidrichsen says.<\/p>\n<p>The obsession with skin care also means it\u2019s all the more important to educate as much as possible and preach moderation and smart tanning practices.<\/p>\n<p>\u201cSalons must make sure they are providing correct information and education. Long gone are the days of laying out on the trampoline covered in baby oil for hours. The new generation is all about skin care, so the salons that show they care just as much will be the ones that succeed. We just have to figure out how to communicate through social media,\u201d Ammons says. \u201cI don\u2019t think they\u2019re beyond teaching. Once someone gets in a tanning bed, it\u2019s hard not to just love it.\u201d<\/p>\n<p>But, for those who are totally averse to UV, tanning businesses still have plenty of options to help them get the tan they desire. We want people to come around to UV tanning. We believe in it as a service, or we wouldn\u2019t be selling it. But, at the end of the day, if people want a tan, we want to be the ones selling it to them, in whatever form they want it.<\/p>\n<p>Continuing to focus on in-salon spray tans is obviously a key factor with the younger generations, but the \u201cTikTok effect\u201d seems to be making self-tanning products more popular than ever. It\u2019s also important to keep marketing your self-tanning and assortment of sunless care products via social media and other channels to show them you have products that are the same or better than the ones their favorite TikTok influencers are using. And, the best part is, when they buy them from you, they come with free expertise and advise.<\/p>\n<p><strong>Moving Forward<\/strong><\/p>\n<p>For better or worse, it&#8217;s crucial to acknowledge the shifting dynamics within our consumer base, particularly among younger demographics. While concerns persist about their engagement with tanning practices, evidence of a redefined perception of the tan as a fashionable statement is certainly encouraging.<\/p>\n<p>As we adapt to these emerging trends, it&#8217;s clear that the future of our businesses hinges not only on providing cutting-edge technology and services but also on cultivating environments that resonate with the preferences of today&#8217;s young adults.<\/p>\n<p>Embracing modern aesthetics, offering diverse wellness experiences, and prioritizing skin care education are pivotal steps in developing connections with younger consumers. By leveraging this newfound momentum and capitalizing on the intersection of social media trends and evolving consumer attitudes, we can build a strong base of customers that will help sustain our businesses for decades to come.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While it&#8217;s evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry&#8217;s long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have. Currently, most salons aren\u2019t overly concerned about the scope of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":19686,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-26954","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Next-Gen Tanners: Appealing to the customer base of the future - Smart Tan News<\/title>\n<meta name=\"description\" content=\"While it&#039;s evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry&#039;s long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have.  Currently, most salons aren\u2019t overly concerned about the scope of their 18-24-year-old segment of tanners. In many cases, that demographic makes up a small percentage of a salon\u2019s customer base and has for many years. More than half of Smart Tan survey respondents said that age range accounts for only around 10 percent of their customers. Beyond that, it stands to reason that these young adults tend to have less disposable income than older consumers and thus are spending less on tanning and products, so their current financial contribution is even less significant.  The primary concern lies not in generating additional revenue from existing or future young adult customers. Instead, the crux of the matter revolves around whether a sufficient number of individuals from this generation will engage with the tanning market in the future, thereby ensuring the sustainability of our businesses over the next 10, 20, and even 30-plus years. As these young consumers mature both in age and financial capacity, their patronage will become far less dispensable.  Sixty percent of survey respondents say that 35-44 is currently the largest age segment of their customer base. These are people that grew up in the \u201cgolden era\u201d of tanning, in the late \u201990 and early 2000s when everybody wanted to be tan, and they wanted their tans to be dark. Current 18\u201324-year-olds, even 18-30-year-olds, grew up in a different era. Anti-tanning messages were driven into their heads from a young age, and the government and media\u2019s hard push against tanning eventually took not just indoor tanning but having a dark tan out of style to a degree.  Our businesses have evolved with the times alongside consumer preferences and habits. Today\u2019s consumers are interested in more than a tan, and they understand that there can be too much of a good thing. Salons understand that as well and do better than ever at preaching moderation and smart tanning practices, while also offering tanning equipment and other services that provide results and benefits that are about more than the tan.  Over the past 10-plus years, the trend of less young adults tanning has been clear. But, just recently, there are signs of a significant shift in perspectives and habits. Media reports from major mainstream outlets indicate that being tan is currently experiencing renewed popularity among young people.  The social media era also has instilled a new level of vanity in society, which, for better or worse, is good for our businesses. And that sentiment goes beyond the physical effects of a tan. Today\u2019s young people are also seeking social media-worthy experiences. Tanning used to be \u201ccool\u201d because everybody did it. Now, when tanning is cool, it\u2019s because it\u2019s done in chic, spa-like environments with futuristic equipment. While it\u2019s true that many young people can\u2019t afford the experience that many salons provide today, far more of them will be able to as they mature. And, if we know anything about this generation, it\u2019s that they\u2019re going to want to seek experiences that are seen as high-end and exclusive so they can show off what they\u2019re doing to all their friends and followers.  That element certainly bodes well for the long-term prospects of tanning businesses.  Good News  A long-form article from the Washington Post in March 2024, suggested that \u201ctanning mania has returned,\u201d and kicked off a string of media reports on the tanning habits of young adults. Of course, we\u2019ve come to expect that most mainstream media attention will come with a negative slant toward UV exposure, but the trends being reported are valid, nonetheless.  \u201cFor a while, the tan as we had come to know it \u2014 bold, audacious and unashamed \u2014 seemed to fade out of fashion, replaced with SPF and 10-step skin care routines. Then, Instagram and TikTok gave the tan new life,\u201d Washington Post reporter Anne Branigin wrote.  As the article and a follow-up segment from Good Morning America that explored \u201cthe renewed popularity of tanning\u201d note, the hashtag #tanning has now been used more than 4 billion times on TikTok.  Then, the New York Post took a more localized look at the trend, albeit in the largest market in North America. Headlined by the statement \u201cSun-obsessed Gen Z is behind the Big Apple\u2019s tanning craze,\u201d that article gave a more honest and reflective view of young people\u2019s UV and spray tanning habits rather than conjuring a narrative that it\u2019s all about self-tanning products.  \u201cWe\u2019re seeing younger and younger people,\u201d Win Gruber, the owner of Upper East Side Tan told the New York Post.  The article continues, \u201c said Gen Zers \u2014 born between 1997 and 2013 \u2014 now make up much of his clientele, along with people over 40 . Gruber said his younger clients are often drawn to the salon\u2019s signature \u2018Manhattan Cocktail,\u2019 where they bake in a tanning bed before getting a spray tan.\u201d  Multiple other salon operators with similar sentiments were quoted in the article along with similar analysis of the rationale for an increase in UV tanning as the other reports: \u201cSun-obsessed Gen Zers are being driven to tanning beds through social media, where they see glamorous influencers promoting the sun-kissed life on TikTok.\u201d  While the salon operators Smart Tan surveyed and spoke with have not experienced such a tanning craze among young adults, this could be a sign of things to come in other areas, as trends tend to emerge out of major markets like New York first. While we\u2019re still seeing the lasting effects of the ultra-aggressive anti-tanning that conditioned young consumers, the tide could be starting to turn in other ways that have little to do with vanity.  \u201cIn 2006, the WHO attacked us big time, and their big target was the minds of young people,\u201d says veteran Canadian salon owner Steve Williams. \u201cThey psychologically conditioned a whole generation to veer in the other direction. We still have customers in the age category now, but we\u2019d have a far more robust market if they weren\u2019t influenced in that way.  \u201cThe positive viewpoint is that in the last four years, there\u2019s a lot more out in the open about the misinformation and deception of the medical community and pharmaceutical industry. More and more people are looking for natural and holistic solutions, and tanning is one of those. It\u2019s natural, our bodies are designed for it, and there\u2019s overwhelming evidence to support it. Salons opening up to more aspects of wellbeing other than tanning opens the conversation. If we approach things in the right direction, there\u2019s a lot of hope.\u201d  Again, our market doesn\u2019t so much need 18-24-year-old consumers to visit us in mass. What we do need is the generation of current and future 18-24-year-olds to be as open to tanning as older generations are by the time they reach the age where they become the demographic that our businesses are more dependent upon.  In recent years, we\u2019ve seen perceptions of UV exposure and indoor tanning evolve, with a commonsense perspective beginning to prevail. But it seems that may be the case more so with older consumers who are more inquisitive about what they\u2019re told to believe and remember the days when the sun wasn\u2019t supposedly bad for you. Younger consumers grew up entirely in the era of sun scare in their most impressionable years. As they come of age and gain a broader perspective, common sense will likely prevail to a large degree.  \u201cI think they will eventually get into it,\u201d says another veteran salon owner, Alex Freidrichsen. \u201cIf you go on a beach vacation, you have to tan. You can\u2019t just put on 50-block. We just need to continue to keep educating younger people.\u201d  Then, there\u2019s the impact of social media. Social media is a double-edged sword when it comes to this matter. TikTok seems to be making having a tan more popular, but it\u2019s questionable whether it\u2019s making indoor tanning more popular. Several salon operators pointed out that the propagation of negative information about tanning on social media is having a negative effect on young adult consumers. But, dealing with negative misinformation is old news in this industry, and it seems likely that the positive impact of social media outweighs the negative.  \u201cThis season has attracted more of a younger crowd than it has in recent years,\u201d says Kenzie Sessums, manager of an independent salon in Eugene, Oregon. \u201cWe have seen some big influencers talk about tanning and red light therapy on their social media. While it comes with backlash, people are seeing results they want, which we feel is helping to bring them back.\u201d  As we look to capitalize on the renewed popularity of being tan, many of the same ways that tanning businesses are now positioning themselves to appeal to the general population should also benefit us when it comes to younger consumers.  Open the Door  Wellness and spa services have become a major reason why many tanning businesses are more successful than ever, but UV tanning is and will continue to be the primary breadwinner. Nonetheless, additional services are important tools in our industry\u2019s arsenal because of more than the direct revenue they provide.  Additional non-tanning services also open the door for tanning businesses to bring in new customers are expose them to modern tanning technology and education. That\u2019s part of why Smart Tan developed the SmartSun Therapy brand. Smart Tan took the industry\u2019s most effective and profitable red light therapy equipment and branded it to reinforce the reality that red light is a natural wavelength that comes from the sun, just like UV.  \u201cThe one thing I believe salons can definitely do, and I\u2019m doing, is expanding a little more in the direction of adding photobiomodulation options. A lot of people are starting to bring in additional items that have a photobiomodulation effect on the body because that\u2019s what tanning is. Once people start to understand that red light makes them feel better, understand hybrid lamps, and understand the need for vitamin D, the stigma starts to disappear. When they start feeling better, they say forget what they\u2019re saying, I\u2019m going to listen to these guys,\u201d Williams says.  As we\u2019ll discuss in more detail later in this article, another even more noticeable trend with young adult consumers is their obsession with skin care. This is another development that has emerged largely from social media, with hordes of young influencers \u2013 really anybody and everybody \u2013 sharing their skin care routines and favorite products. That also means that red light therapy should be appealing more to younger consumers as well.  \u201cRed light is becoming more popular, and I think because gyms have introduced red light as part of memberships, people want it and would rather do it in a salon setting because we have better options. We\u2019ve really updated our red light machines. We went from older lay down red light to a Beauty Angel and got a hybrid which has been really popular because people like to be in the salon for a shorter amount of time,\u201d Sessums says.  In general, diversification is undoubtedly a significant factor that will continue to play an important role in the future of the tanning industry and will also make our businesses more appealing to younger consumers. It\u2019s about more than the services themselves but also about the way our businesses are positioned. The \u201ctanning spa\u201d brand and environment of today is inherently more appealing to a younger crowd that values appearances and Instagram-worthy experiences.  Possibly more than ever, young people are preoccupied with what\u2019s cool or trendy. That\u2019s part of the TikTok effect or broader social media effect. It\u2019s all about what other people are doing. The simple reality is that there\u2019s nothing cool about old-school tanning beds these days. But new tanning equipment is definitely cool. Seriously, if you check out the new open-air all-LED unit on page 49, there\u2019s little question about that.  But young people can\u2019t afford high-end equipment and services, right? Well, some of them can and some can\u2019t, just like other age segments. You can\u2019t change what you\u2019re doing based on those who can\u2019t. And, of course, the beauty of the traditional tanning salon equipment mix is that it offers something for everyone and every budget.  Plus, if our only concern is that young people can\u2019t afford to tan these days, then the future of our industry should be secure. This generation will come of age just like the ones before and move into the full-fledged workforce and have money to tan. The greater concern is that many of them might not want to. So, even if someone can\u2019t afford to utilize new technology, it\u2019s good for them to see what\u2019s out there and know what the tanning industry has to offer when they\u2019re ready.  The Place to Be  Looking beyond equipment, a trendy salon environment is a key factor in making tanning \u201ccool\u201d again.  Sessums is not only the manager of a salon in a large college town but also, at 23 years old, a member of Gen-Z herself. Since starting at the salon and rising to a management position, Tanner\u2019s Paradise has not only steadily upgraded its equipment but also recreated its look to appeal more to the college crowd. An avid reader of Smart Tan Magazine, Sessums has seen photos of many successful salons around the country that provide inspiration for her and the business.  \u201cWe\u2019ve updated quite a few beds. We made a huge room with marble tiles that really plays up the experience. When people walk in, that\u2019s the first thing people see. They\u2019re like, \u2018What is that bed? I want to try it.\u2019 Then it\u2019s a better experience with short sessions and deeper color,\u201d she says.  \u201cI like to take inspiration from the salons in the magazine. We\u2019ve been doing a lot of updates with flooring and doors, modernizing and making everything sleeker. People seeing modern touches is a big thing. I know there\u2019s definitely still room for improvement, seeing what we can do to add in more elements that appeal to my age group. Something I\u2019ve noticed is I love to see a salon that has the neon sign, or they have cool room numbers or a sleek desk. People want that spa type of feel.\u201d  Kimberly Ammons, owner of a long-time Texas salon, is in the process of building out a whole new salon location. She says a focus on the younger generation\u2019s preference is what\u2019s guiding much of her decision-making as far as not just equipment but design and d\u00e9cor.  \u201cI was going to put in the same equipment I had. But now the younger generation definitely is into beauty and red light and lotions with all of the skin care, and I\u2019m going to order new equipment,\u201d she says.  \u201cThe space will be way different. My old location had this beachy scene. The new one, I\u2019m doing neon lights. Everything is black, then it has neon lights built into the walls. I\u2019m going to have a drink station with healthy snacks. There will be a selfie station with a mirror where they can take pictures. With the technology and that age range, they take pictures and send them, and that\u2019s how they communicate. That\u2019s free marketing if you have the right stuff in place to use.\u201d  When responding to the Smart Tan survey on this subject, Ammons asked her daughter and some other young women in the age range in question for their perspectives. \u201cMy daughter uses the word aesthetic. \u2019It has to look aesthetic, Mom,\u2019\u201d she says.  \u201cThere was one question on there: What do they care about? Price or experience? I figured it would be price, but none of them said price. They will pay more for that cool experience.\u201d  Healthy Skin is In  \u201c\u2026And they don\u2019t want wrinkles. They have a full skin-care routine,\u201d Ammons continued. Skin care is in, and that\u2019s something else tanning businesses provide and can utilize to appeal to the younger generation.  These young consumers are more familiar than anyone with skin care ingredients and purposes, and they\u2019re desensitized to the cost of high-end skin care products. If you can teach your community through marketing that you have all of these great skin care products at better prices than stores like Ulta or Sephora, you can use retail sales to help introduce new people to your business.  \u201cIt\u2019s good to keep not just tanning products but also beauty products in stock. Just because you have a customer who doesn\u2019t want to tan doesn\u2019t mean you can\u2019t have them as a customer to buy products. The intensifiers and stuff don\u2019t have to be used just for tanning. The products are huge, and it\u2019s really important to be educated. Sometimes my customers would tell me what some ingredients were. They know all of the ingredients and what they can accomplish.\u201d Ammons says.  And those who do tan are not likely to skimp on quality skin care.  \u201cI have noticed that the ones under 20 are buying good lotion now. Fifteen years ago, they would just buy the cheapest stuff you have. They\u2019re at least understanding the importance of good skin care when you tell them. We have people that are 18 that are buying $90 or $100 bottles of lotion,\u201d Freidrichsen says.  The obsession with skin care also means it\u2019s all the more important to educate as much as possible and preach moderation and smart tanning practices.  \u201cSalons must make sure they are providing correct information and education. Long gone are the days of laying out on the trampoline covered in baby oil for hours. The new generation is all about skin care, so the salons that show they care just as much will be the ones that succeed. We just have to figure out how to communicate through social media,\u201d Ammons says. \u201cI don\u2019t think they\u2019re beyond teaching. Once someone gets in a tanning bed, it\u2019s hard not to just love it.\u201d  But, for those who are totally averse to UV, tanning businesses still have plenty of options to help them get the tan they desire. We want people to come around to UV tanning. We believe in it as a service, or we wouldn\u2019t be selling it. But, at the end of the day, if people want a tan, we want to be the ones selling it to them, in whatever form they want it.  Continuing to focus on in-salon spray tans is obviously a key factor with the younger generations, but the \u201cTikTok effect\u201d seems to be making self-tanning products more popular than ever. It\u2019s also important to keep marketing your self-tanning and assortment of sunless care products via social media and other channels to show them you have products that are the same or better than the ones their favorite TikTok influencers are using. And, the best part is, when they buy them from you, they come with free expertise and advise.  Moving Forward  For better or worse, it&#039;s crucial to acknowledge the shifting dynamics within our consumer base, particularly among younger demographics. While concerns persist about their engagement with tanning practices, evidence of a redefined perception of the tan as a fashionable statement is certainly encouraging.  As we adapt to these emerging trends, it&#039;s clear that the future of our businesses hinges not only on providing cutting-edge technology and services but also on cultivating environments that resonate with the preferences of today&#039;s young adults.  Embracing modern aesthetics, offering diverse wellness experiences, and prioritizing skin care education are pivotal steps in developing connections with younger consumers. By leveraging this newfound momentum and capitalizing on the intersection of social media trends and evolving consumer attitudes, we can build a strong base of customers that will help sustain our businesses for decades to come.  &nbsp;  &nbsp;  &nbsp;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Next-Gen Tanners: Appealing to the customer base of the future - Smart Tan News\" \/>\n<meta property=\"og:description\" content=\"While it&#039;s evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry&#039;s long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have.  Currently, most salons aren\u2019t overly concerned about the scope of their 18-24-year-old segment of tanners. In many cases, that demographic makes up a small percentage of a salon\u2019s customer base and has for many years. More than half of Smart Tan survey respondents said that age range accounts for only around 10 percent of their customers. Beyond that, it stands to reason that these young adults tend to have less disposable income than older consumers and thus are spending less on tanning and products, so their current financial contribution is even less significant.  The primary concern lies not in generating additional revenue from existing or future young adult customers. Instead, the crux of the matter revolves around whether a sufficient number of individuals from this generation will engage with the tanning market in the future, thereby ensuring the sustainability of our businesses over the next 10, 20, and even 30-plus years. As these young consumers mature both in age and financial capacity, their patronage will become far less dispensable.  Sixty percent of survey respondents say that 35-44 is currently the largest age segment of their customer base. These are people that grew up in the \u201cgolden era\u201d of tanning, in the late \u201990 and early 2000s when everybody wanted to be tan, and they wanted their tans to be dark. Current 18\u201324-year-olds, even 18-30-year-olds, grew up in a different era. Anti-tanning messages were driven into their heads from a young age, and the government and media\u2019s hard push against tanning eventually took not just indoor tanning but having a dark tan out of style to a degree.  Our businesses have evolved with the times alongside consumer preferences and habits. Today\u2019s consumers are interested in more than a tan, and they understand that there can be too much of a good thing. Salons understand that as well and do better than ever at preaching moderation and smart tanning practices, while also offering tanning equipment and other services that provide results and benefits that are about more than the tan.  Over the past 10-plus years, the trend of less young adults tanning has been clear. But, just recently, there are signs of a significant shift in perspectives and habits. Media reports from major mainstream outlets indicate that being tan is currently experiencing renewed popularity among young people.  The social media era also has instilled a new level of vanity in society, which, for better or worse, is good for our businesses. And that sentiment goes beyond the physical effects of a tan. Today\u2019s young people are also seeking social media-worthy experiences. Tanning used to be \u201ccool\u201d because everybody did it. Now, when tanning is cool, it\u2019s because it\u2019s done in chic, spa-like environments with futuristic equipment. While it\u2019s true that many young people can\u2019t afford the experience that many salons provide today, far more of them will be able to as they mature. And, if we know anything about this generation, it\u2019s that they\u2019re going to want to seek experiences that are seen as high-end and exclusive so they can show off what they\u2019re doing to all their friends and followers.  That element certainly bodes well for the long-term prospects of tanning businesses.  Good News  A long-form article from the Washington Post in March 2024, suggested that \u201ctanning mania has returned,\u201d and kicked off a string of media reports on the tanning habits of young adults. Of course, we\u2019ve come to expect that most mainstream media attention will come with a negative slant toward UV exposure, but the trends being reported are valid, nonetheless.  \u201cFor a while, the tan as we had come to know it \u2014 bold, audacious and unashamed \u2014 seemed to fade out of fashion, replaced with SPF and 10-step skin care routines. Then, Instagram and TikTok gave the tan new life,\u201d Washington Post reporter Anne Branigin wrote.  As the article and a follow-up segment from Good Morning America that explored \u201cthe renewed popularity of tanning\u201d note, the hashtag #tanning has now been used more than 4 billion times on TikTok.  Then, the New York Post took a more localized look at the trend, albeit in the largest market in North America. Headlined by the statement \u201cSun-obsessed Gen Z is behind the Big Apple\u2019s tanning craze,\u201d that article gave a more honest and reflective view of young people\u2019s UV and spray tanning habits rather than conjuring a narrative that it\u2019s all about self-tanning products.  \u201cWe\u2019re seeing younger and younger people,\u201d Win Gruber, the owner of Upper East Side Tan told the New York Post.  The article continues, \u201c said Gen Zers \u2014 born between 1997 and 2013 \u2014 now make up much of his clientele, along with people over 40 . Gruber said his younger clients are often drawn to the salon\u2019s signature \u2018Manhattan Cocktail,\u2019 where they bake in a tanning bed before getting a spray tan.\u201d  Multiple other salon operators with similar sentiments were quoted in the article along with similar analysis of the rationale for an increase in UV tanning as the other reports: \u201cSun-obsessed Gen Zers are being driven to tanning beds through social media, where they see glamorous influencers promoting the sun-kissed life on TikTok.\u201d  While the salon operators Smart Tan surveyed and spoke with have not experienced such a tanning craze among young adults, this could be a sign of things to come in other areas, as trends tend to emerge out of major markets like New York first. While we\u2019re still seeing the lasting effects of the ultra-aggressive anti-tanning that conditioned young consumers, the tide could be starting to turn in other ways that have little to do with vanity.  \u201cIn 2006, the WHO attacked us big time, and their big target was the minds of young people,\u201d says veteran Canadian salon owner Steve Williams. \u201cThey psychologically conditioned a whole generation to veer in the other direction. We still have customers in the age category now, but we\u2019d have a far more robust market if they weren\u2019t influenced in that way.  \u201cThe positive viewpoint is that in the last four years, there\u2019s a lot more out in the open about the misinformation and deception of the medical community and pharmaceutical industry. More and more people are looking for natural and holistic solutions, and tanning is one of those. It\u2019s natural, our bodies are designed for it, and there\u2019s overwhelming evidence to support it. Salons opening up to more aspects of wellbeing other than tanning opens the conversation. If we approach things in the right direction, there\u2019s a lot of hope.\u201d  Again, our market doesn\u2019t so much need 18-24-year-old consumers to visit us in mass. What we do need is the generation of current and future 18-24-year-olds to be as open to tanning as older generations are by the time they reach the age where they become the demographic that our businesses are more dependent upon.  In recent years, we\u2019ve seen perceptions of UV exposure and indoor tanning evolve, with a commonsense perspective beginning to prevail. But it seems that may be the case more so with older consumers who are more inquisitive about what they\u2019re told to believe and remember the days when the sun wasn\u2019t supposedly bad for you. Younger consumers grew up entirely in the era of sun scare in their most impressionable years. As they come of age and gain a broader perspective, common sense will likely prevail to a large degree.  \u201cI think they will eventually get into it,\u201d says another veteran salon owner, Alex Freidrichsen. \u201cIf you go on a beach vacation, you have to tan. You can\u2019t just put on 50-block. We just need to continue to keep educating younger people.\u201d  Then, there\u2019s the impact of social media. Social media is a double-edged sword when it comes to this matter. TikTok seems to be making having a tan more popular, but it\u2019s questionable whether it\u2019s making indoor tanning more popular. Several salon operators pointed out that the propagation of negative information about tanning on social media is having a negative effect on young adult consumers. But, dealing with negative misinformation is old news in this industry, and it seems likely that the positive impact of social media outweighs the negative.  \u201cThis season has attracted more of a younger crowd than it has in recent years,\u201d says Kenzie Sessums, manager of an independent salon in Eugene, Oregon. \u201cWe have seen some big influencers talk about tanning and red light therapy on their social media. While it comes with backlash, people are seeing results they want, which we feel is helping to bring them back.\u201d  As we look to capitalize on the renewed popularity of being tan, many of the same ways that tanning businesses are now positioning themselves to appeal to the general population should also benefit us when it comes to younger consumers.  Open the Door  Wellness and spa services have become a major reason why many tanning businesses are more successful than ever, but UV tanning is and will continue to be the primary breadwinner. Nonetheless, additional services are important tools in our industry\u2019s arsenal because of more than the direct revenue they provide.  Additional non-tanning services also open the door for tanning businesses to bring in new customers are expose them to modern tanning technology and education. That\u2019s part of why Smart Tan developed the SmartSun Therapy brand. Smart Tan took the industry\u2019s most effective and profitable red light therapy equipment and branded it to reinforce the reality that red light is a natural wavelength that comes from the sun, just like UV.  \u201cThe one thing I believe salons can definitely do, and I\u2019m doing, is expanding a little more in the direction of adding photobiomodulation options. A lot of people are starting to bring in additional items that have a photobiomodulation effect on the body because that\u2019s what tanning is. Once people start to understand that red light makes them feel better, understand hybrid lamps, and understand the need for vitamin D, the stigma starts to disappear. When they start feeling better, they say forget what they\u2019re saying, I\u2019m going to listen to these guys,\u201d Williams says.  As we\u2019ll discuss in more detail later in this article, another even more noticeable trend with young adult consumers is their obsession with skin care. This is another development that has emerged largely from social media, with hordes of young influencers \u2013 really anybody and everybody \u2013 sharing their skin care routines and favorite products. That also means that red light therapy should be appealing more to younger consumers as well.  \u201cRed light is becoming more popular, and I think because gyms have introduced red light as part of memberships, people want it and would rather do it in a salon setting because we have better options. We\u2019ve really updated our red light machines. We went from older lay down red light to a Beauty Angel and got a hybrid which has been really popular because people like to be in the salon for a shorter amount of time,\u201d Sessums says.  In general, diversification is undoubtedly a significant factor that will continue to play an important role in the future of the tanning industry and will also make our businesses more appealing to younger consumers. It\u2019s about more than the services themselves but also about the way our businesses are positioned. The \u201ctanning spa\u201d brand and environment of today is inherently more appealing to a younger crowd that values appearances and Instagram-worthy experiences.  Possibly more than ever, young people are preoccupied with what\u2019s cool or trendy. That\u2019s part of the TikTok effect or broader social media effect. It\u2019s all about what other people are doing. The simple reality is that there\u2019s nothing cool about old-school tanning beds these days. But new tanning equipment is definitely cool. Seriously, if you check out the new open-air all-LED unit on page 49, there\u2019s little question about that.  But young people can\u2019t afford high-end equipment and services, right? Well, some of them can and some can\u2019t, just like other age segments. You can\u2019t change what you\u2019re doing based on those who can\u2019t. And, of course, the beauty of the traditional tanning salon equipment mix is that it offers something for everyone and every budget.  Plus, if our only concern is that young people can\u2019t afford to tan these days, then the future of our industry should be secure. This generation will come of age just like the ones before and move into the full-fledged workforce and have money to tan. The greater concern is that many of them might not want to. So, even if someone can\u2019t afford to utilize new technology, it\u2019s good for them to see what\u2019s out there and know what the tanning industry has to offer when they\u2019re ready.  The Place to Be  Looking beyond equipment, a trendy salon environment is a key factor in making tanning \u201ccool\u201d again.  Sessums is not only the manager of a salon in a large college town but also, at 23 years old, a member of Gen-Z herself. Since starting at the salon and rising to a management position, Tanner\u2019s Paradise has not only steadily upgraded its equipment but also recreated its look to appeal more to the college crowd. An avid reader of Smart Tan Magazine, Sessums has seen photos of many successful salons around the country that provide inspiration for her and the business.  \u201cWe\u2019ve updated quite a few beds. We made a huge room with marble tiles that really plays up the experience. When people walk in, that\u2019s the first thing people see. They\u2019re like, \u2018What is that bed? I want to try it.\u2019 Then it\u2019s a better experience with short sessions and deeper color,\u201d she says.  \u201cI like to take inspiration from the salons in the magazine. We\u2019ve been doing a lot of updates with flooring and doors, modernizing and making everything sleeker. People seeing modern touches is a big thing. I know there\u2019s definitely still room for improvement, seeing what we can do to add in more elements that appeal to my age group. Something I\u2019ve noticed is I love to see a salon that has the neon sign, or they have cool room numbers or a sleek desk. People want that spa type of feel.\u201d  Kimberly Ammons, owner of a long-time Texas salon, is in the process of building out a whole new salon location. She says a focus on the younger generation\u2019s preference is what\u2019s guiding much of her decision-making as far as not just equipment but design and d\u00e9cor.  \u201cI was going to put in the same equipment I had. But now the younger generation definitely is into beauty and red light and lotions with all of the skin care, and I\u2019m going to order new equipment,\u201d she says.  \u201cThe space will be way different. My old location had this beachy scene. The new one, I\u2019m doing neon lights. Everything is black, then it has neon lights built into the walls. I\u2019m going to have a drink station with healthy snacks. There will be a selfie station with a mirror where they can take pictures. With the technology and that age range, they take pictures and send them, and that\u2019s how they communicate. That\u2019s free marketing if you have the right stuff in place to use.\u201d  When responding to the Smart Tan survey on this subject, Ammons asked her daughter and some other young women in the age range in question for their perspectives. \u201cMy daughter uses the word aesthetic. \u2019It has to look aesthetic, Mom,\u2019\u201d she says.  \u201cThere was one question on there: What do they care about? Price or experience? I figured it would be price, but none of them said price. They will pay more for that cool experience.\u201d  Healthy Skin is In  \u201c\u2026And they don\u2019t want wrinkles. They have a full skin-care routine,\u201d Ammons continued. Skin care is in, and that\u2019s something else tanning businesses provide and can utilize to appeal to the younger generation.  These young consumers are more familiar than anyone with skin care ingredients and purposes, and they\u2019re desensitized to the cost of high-end skin care products. If you can teach your community through marketing that you have all of these great skin care products at better prices than stores like Ulta or Sephora, you can use retail sales to help introduce new people to your business.  \u201cIt\u2019s good to keep not just tanning products but also beauty products in stock. Just because you have a customer who doesn\u2019t want to tan doesn\u2019t mean you can\u2019t have them as a customer to buy products. The intensifiers and stuff don\u2019t have to be used just for tanning. The products are huge, and it\u2019s really important to be educated. Sometimes my customers would tell me what some ingredients were. They know all of the ingredients and what they can accomplish.\u201d Ammons says.  And those who do tan are not likely to skimp on quality skin care.  \u201cI have noticed that the ones under 20 are buying good lotion now. Fifteen years ago, they would just buy the cheapest stuff you have. They\u2019re at least understanding the importance of good skin care when you tell them. We have people that are 18 that are buying $90 or $100 bottles of lotion,\u201d Freidrichsen says.  The obsession with skin care also means it\u2019s all the more important to educate as much as possible and preach moderation and smart tanning practices.  \u201cSalons must make sure they are providing correct information and education. Long gone are the days of laying out on the trampoline covered in baby oil for hours. The new generation is all about skin care, so the salons that show they care just as much will be the ones that succeed. We just have to figure out how to communicate through social media,\u201d Ammons says. \u201cI don\u2019t think they\u2019re beyond teaching. Once someone gets in a tanning bed, it\u2019s hard not to just love it.\u201d  But, for those who are totally averse to UV, tanning businesses still have plenty of options to help them get the tan they desire. We want people to come around to UV tanning. We believe in it as a service, or we wouldn\u2019t be selling it. But, at the end of the day, if people want a tan, we want to be the ones selling it to them, in whatever form they want it.  Continuing to focus on in-salon spray tans is obviously a key factor with the younger generations, but the \u201cTikTok effect\u201d seems to be making self-tanning products more popular than ever. It\u2019s also important to keep marketing your self-tanning and assortment of sunless care products via social media and other channels to show them you have products that are the same or better than the ones their favorite TikTok influencers are using. And, the best part is, when they buy them from you, they come with free expertise and advise.  Moving Forward  For better or worse, it&#039;s crucial to acknowledge the shifting dynamics within our consumer base, particularly among younger demographics. While concerns persist about their engagement with tanning practices, evidence of a redefined perception of the tan as a fashionable statement is certainly encouraging.  As we adapt to these emerging trends, it&#039;s clear that the future of our businesses hinges not only on providing cutting-edge technology and services but also on cultivating environments that resonate with the preferences of today&#039;s young adults.  Embracing modern aesthetics, offering diverse wellness experiences, and prioritizing skin care education are pivotal steps in developing connections with younger consumers. By leveraging this newfound momentum and capitalizing on the intersection of social media trends and evolving consumer attitudes, we can build a strong base of customers that will help sustain our businesses for decades to come.  &nbsp;  &nbsp;  &nbsp;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart Tan News\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SmartTan\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-06T13:20:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1362\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"smarttannews\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:site\" content=\"@SmartTan\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"smarttannews\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/\"},\"author\":{\"name\":\"smarttannews\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819\"},\"headline\":\"Next-Gen Tanners: Appealing to the customer base of the future\",\"datePublished\":\"2025-06-06T13:20:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/\"},\"wordCount\":3419,\"publisher\":{\"@id\":\"https:\/\/news.smarttan.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/\",\"url\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/\",\"name\":\"Next-Gen Tanners: Appealing to the customer base of the future - Smart Tan News\",\"isPartOf\":{\"@id\":\"https:\/\/news.smarttan.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg\",\"datePublished\":\"2025-06-06T13:20:40+00:00\",\"description\":\"While it's evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry's long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have. Currently, most salons aren\u2019t overly concerned about the scope of their 18-24-year-old segment of tanners. In many cases, that demographic makes up a small percentage of a salon\u2019s customer base and has for many years. More than half of Smart Tan survey respondents said that age range accounts for only around 10 percent of their customers. Beyond that, it stands to reason that these young adults tend to have less disposable income than older consumers and thus are spending less on tanning and products, so their current financial contribution is even less significant. The primary concern lies not in generating additional revenue from existing or future young adult customers. Instead, the crux of the matter revolves around whether a sufficient number of individuals from this generation will engage with the tanning market in the future, thereby ensuring the sustainability of our businesses over the next 10, 20, and even 30-plus years. As these young consumers mature both in age and financial capacity, their patronage will become far less dispensable. Sixty percent of survey respondents say that 35-44 is currently the largest age segment of their customer base. These are people that grew up in the \u201cgolden era\u201d of tanning, in the late \u201990 and early 2000s when everybody wanted to be tan, and they wanted their tans to be dark. Current 18\u201324-year-olds, even 18-30-year-olds, grew up in a different era. Anti-tanning messages were driven into their heads from a young age, and the government and media\u2019s hard push against tanning eventually took not just indoor tanning but having a dark tan out of style to a degree. Our businesses have evolved with the times alongside consumer preferences and habits. Today\u2019s consumers are interested in more than a tan, and they understand that there can be too much of a good thing. Salons understand that as well and do better than ever at preaching moderation and smart tanning practices, while also offering tanning equipment and other services that provide results and benefits that are about more than the tan. Over the past 10-plus years, the trend of less young adults tanning has been clear. But, just recently, there are signs of a significant shift in perspectives and habits. Media reports from major mainstream outlets indicate that being tan is currently experiencing renewed popularity among young people. The social media era also has instilled a new level of vanity in society, which, for better or worse, is good for our businesses. And that sentiment goes beyond the physical effects of a tan. Today\u2019s young people are also seeking social media-worthy experiences. Tanning used to be \u201ccool\u201d because everybody did it. Now, when tanning is cool, it\u2019s because it\u2019s done in chic, spa-like environments with futuristic equipment. While it\u2019s true that many young people can\u2019t afford the experience that many salons provide today, far more of them will be able to as they mature. And, if we know anything about this generation, it\u2019s that they\u2019re going to want to seek experiences that are seen as high-end and exclusive so they can show off what they\u2019re doing to all their friends and followers. That element certainly bodes well for the long-term prospects of tanning businesses. Good News A long-form article from the Washington Post in March 2024, suggested that \u201ctanning mania has returned,\u201d and kicked off a string of media reports on the tanning habits of young adults. Of course, we\u2019ve come to expect that most mainstream media attention will come with a negative slant toward UV exposure, but the trends being reported are valid, nonetheless. \u201cFor a while, the tan as we had come to know it \u2014 bold, audacious and unashamed \u2014 seemed to fade out of fashion, replaced with SPF and 10-step skin care routines. Then, Instagram and TikTok gave the tan new life,\u201d Washington Post reporter Anne Branigin wrote. As the article and a follow-up segment from Good Morning America that explored \u201cthe renewed popularity of tanning\u201d note, the hashtag #tanning has now been used more than 4 billion times on TikTok. Then, the New York Post took a more localized look at the trend, albeit in the largest market in North America. Headlined by the statement \u201cSun-obsessed Gen Z is behind the Big Apple\u2019s tanning craze,\u201d that article gave a more honest and reflective view of young people\u2019s UV and spray tanning habits rather than conjuring a narrative that it\u2019s all about self-tanning products. \u201cWe\u2019re seeing younger and younger people,\u201d Win Gruber, the owner of Upper East Side Tan told the New York Post. The article continues, \u201c said Gen Zers \u2014 born between 1997 and 2013 \u2014 now make up much of his clientele, along with people over 40 . Gruber said his younger clients are often drawn to the salon\u2019s signature \u2018Manhattan Cocktail,\u2019 where they bake in a tanning bed before getting a spray tan.\u201d Multiple other salon operators with similar sentiments were quoted in the article along with similar analysis of the rationale for an increase in UV tanning as the other reports: \u201cSun-obsessed Gen Zers are being driven to tanning beds through social media, where they see glamorous influencers promoting the sun-kissed life on TikTok.\u201d While the salon operators Smart Tan surveyed and spoke with have not experienced such a tanning craze among young adults, this could be a sign of things to come in other areas, as trends tend to emerge out of major markets like New York first. While we\u2019re still seeing the lasting effects of the ultra-aggressive anti-tanning that conditioned young consumers, the tide could be starting to turn in other ways that have little to do with vanity. \u201cIn 2006, the WHO attacked us big time, and their big target was the minds of young people,\u201d says veteran Canadian salon owner Steve Williams. \u201cThey psychologically conditioned a whole generation to veer in the other direction. We still have customers in the age category now, but we\u2019d have a far more robust market if they weren\u2019t influenced in that way. \u201cThe positive viewpoint is that in the last four years, there\u2019s a lot more out in the open about the misinformation and deception of the medical community and pharmaceutical industry. More and more people are looking for natural and holistic solutions, and tanning is one of those. It\u2019s natural, our bodies are designed for it, and there\u2019s overwhelming evidence to support it. Salons opening up to more aspects of wellbeing other than tanning opens the conversation. If we approach things in the right direction, there\u2019s a lot of hope.\u201d Again, our market doesn\u2019t so much need 18-24-year-old consumers to visit us in mass. What we do need is the generation of current and future 18-24-year-olds to be as open to tanning as older generations are by the time they reach the age where they become the demographic that our businesses are more dependent upon. In recent years, we\u2019ve seen perceptions of UV exposure and indoor tanning evolve, with a commonsense perspective beginning to prevail. But it seems that may be the case more so with older consumers who are more inquisitive about what they\u2019re told to believe and remember the days when the sun wasn\u2019t supposedly bad for you. Younger consumers grew up entirely in the era of sun scare in their most impressionable years. As they come of age and gain a broader perspective, common sense will likely prevail to a large degree. \u201cI think they will eventually get into it,\u201d says another veteran salon owner, Alex Freidrichsen. \u201cIf you go on a beach vacation, you have to tan. You can\u2019t just put on 50-block. We just need to continue to keep educating younger people.\u201d Then, there\u2019s the impact of social media. Social media is a double-edged sword when it comes to this matter. TikTok seems to be making having a tan more popular, but it\u2019s questionable whether it\u2019s making indoor tanning more popular. Several salon operators pointed out that the propagation of negative information about tanning on social media is having a negative effect on young adult consumers. But, dealing with negative misinformation is old news in this industry, and it seems likely that the positive impact of social media outweighs the negative. \u201cThis season has attracted more of a younger crowd than it has in recent years,\u201d says Kenzie Sessums, manager of an independent salon in Eugene, Oregon. \u201cWe have seen some big influencers talk about tanning and red light therapy on their social media. While it comes with backlash, people are seeing results they want, which we feel is helping to bring them back.\u201d As we look to capitalize on the renewed popularity of being tan, many of the same ways that tanning businesses are now positioning themselves to appeal to the general population should also benefit us when it comes to younger consumers. Open the Door Wellness and spa services have become a major reason why many tanning businesses are more successful than ever, but UV tanning is and will continue to be the primary breadwinner. Nonetheless, additional services are important tools in our industry\u2019s arsenal because of more than the direct revenue they provide. Additional non-tanning services also open the door for tanning businesses to bring in new customers are expose them to modern tanning technology and education. That\u2019s part of why Smart Tan developed the SmartSun Therapy brand. Smart Tan took the industry\u2019s most effective and profitable red light therapy equipment and branded it to reinforce the reality that red light is a natural wavelength that comes from the sun, just like UV. \u201cThe one thing I believe salons can definitely do, and I\u2019m doing, is expanding a little more in the direction of adding photobiomodulation options. A lot of people are starting to bring in additional items that have a photobiomodulation effect on the body because that\u2019s what tanning is. Once people start to understand that red light makes them feel better, understand hybrid lamps, and understand the need for vitamin D, the stigma starts to disappear. When they start feeling better, they say forget what they\u2019re saying, I\u2019m going to listen to these guys,\u201d Williams says. As we\u2019ll discuss in more detail later in this article, another even more noticeable trend with young adult consumers is their obsession with skin care. This is another development that has emerged largely from social media, with hordes of young influencers \u2013 really anybody and everybody \u2013 sharing their skin care routines and favorite products. That also means that red light therapy should be appealing more to younger consumers as well. \u201cRed light is becoming more popular, and I think because gyms have introduced red light as part of memberships, people want it and would rather do it in a salon setting because we have better options. We\u2019ve really updated our red light machines. We went from older lay down red light to a Beauty Angel and got a hybrid which has been really popular because people like to be in the salon for a shorter amount of time,\u201d Sessums says. In general, diversification is undoubtedly a significant factor that will continue to play an important role in the future of the tanning industry and will also make our businesses more appealing to younger consumers. It\u2019s about more than the services themselves but also about the way our businesses are positioned. The \u201ctanning spa\u201d brand and environment of today is inherently more appealing to a younger crowd that values appearances and Instagram-worthy experiences. Possibly more than ever, young people are preoccupied with what\u2019s cool or trendy. That\u2019s part of the TikTok effect or broader social media effect. It\u2019s all about what other people are doing. The simple reality is that there\u2019s nothing cool about old-school tanning beds these days. But new tanning equipment is definitely cool. Seriously, if you check out the new open-air all-LED unit on page 49, there\u2019s little question about that. But young people can\u2019t afford high-end equipment and services, right? Well, some of them can and some can\u2019t, just like other age segments. You can\u2019t change what you\u2019re doing based on those who can\u2019t. And, of course, the beauty of the traditional tanning salon equipment mix is that it offers something for everyone and every budget. Plus, if our only concern is that young people can\u2019t afford to tan these days, then the future of our industry should be secure. This generation will come of age just like the ones before and move into the full-fledged workforce and have money to tan. The greater concern is that many of them might not want to. So, even if someone can\u2019t afford to utilize new technology, it\u2019s good for them to see what\u2019s out there and know what the tanning industry has to offer when they\u2019re ready. The Place to Be Looking beyond equipment, a trendy salon environment is a key factor in making tanning \u201ccool\u201d again. Sessums is not only the manager of a salon in a large college town but also, at 23 years old, a member of Gen-Z herself. Since starting at the salon and rising to a management position, Tanner\u2019s Paradise has not only steadily upgraded its equipment but also recreated its look to appeal more to the college crowd. An avid reader of Smart Tan Magazine, Sessums has seen photos of many successful salons around the country that provide inspiration for her and the business. \u201cWe\u2019ve updated quite a few beds. We made a huge room with marble tiles that really plays up the experience. When people walk in, that\u2019s the first thing people see. They\u2019re like, \u2018What is that bed? I want to try it.\u2019 Then it\u2019s a better experience with short sessions and deeper color,\u201d she says. \u201cI like to take inspiration from the salons in the magazine. We\u2019ve been doing a lot of updates with flooring and doors, modernizing and making everything sleeker. People seeing modern touches is a big thing. I know there\u2019s definitely still room for improvement, seeing what we can do to add in more elements that appeal to my age group. Something I\u2019ve noticed is I love to see a salon that has the neon sign, or they have cool room numbers or a sleek desk. People want that spa type of feel.\u201d Kimberly Ammons, owner of a long-time Texas salon, is in the process of building out a whole new salon location. She says a focus on the younger generation\u2019s preference is what\u2019s guiding much of her decision-making as far as not just equipment but design and d\u00e9cor. \u201cI was going to put in the same equipment I had. But now the younger generation definitely is into beauty and red light and lotions with all of the skin care, and I\u2019m going to order new equipment,\u201d she says. \u201cThe space will be way different. My old location had this beachy scene. The new one, I\u2019m doing neon lights. Everything is black, then it has neon lights built into the walls. I\u2019m going to have a drink station with healthy snacks. There will be a selfie station with a mirror where they can take pictures. With the technology and that age range, they take pictures and send them, and that\u2019s how they communicate. That\u2019s free marketing if you have the right stuff in place to use.\u201d When responding to the Smart Tan survey on this subject, Ammons asked her daughter and some other young women in the age range in question for their perspectives. \u201cMy daughter uses the word aesthetic. \u2019It has to look aesthetic, Mom,\u2019\u201d she says. \u201cThere was one question on there: What do they care about? Price or experience? I figured it would be price, but none of them said price. They will pay more for that cool experience.\u201d Healthy Skin is In \u201c\u2026And they don\u2019t want wrinkles. They have a full skin-care routine,\u201d Ammons continued. Skin care is in, and that\u2019s something else tanning businesses provide and can utilize to appeal to the younger generation. These young consumers are more familiar than anyone with skin care ingredients and purposes, and they\u2019re desensitized to the cost of high-end skin care products. If you can teach your community through marketing that you have all of these great skin care products at better prices than stores like Ulta or Sephora, you can use retail sales to help introduce new people to your business. \u201cIt\u2019s good to keep not just tanning products but also beauty products in stock. Just because you have a customer who doesn\u2019t want to tan doesn\u2019t mean you can\u2019t have them as a customer to buy products. The intensifiers and stuff don\u2019t have to be used just for tanning. The products are huge, and it\u2019s really important to be educated. Sometimes my customers would tell me what some ingredients were. They know all of the ingredients and what they can accomplish.\u201d Ammons says. And those who do tan are not likely to skimp on quality skin care. \u201cI have noticed that the ones under 20 are buying good lotion now. Fifteen years ago, they would just buy the cheapest stuff you have. They\u2019re at least understanding the importance of good skin care when you tell them. We have people that are 18 that are buying $90 or $100 bottles of lotion,\u201d Freidrichsen says. The obsession with skin care also means it\u2019s all the more important to educate as much as possible and preach moderation and smart tanning practices. \u201cSalons must make sure they are providing correct information and education. Long gone are the days of laying out on the trampoline covered in baby oil for hours. The new generation is all about skin care, so the salons that show they care just as much will be the ones that succeed. We just have to figure out how to communicate through social media,\u201d Ammons says. \u201cI don\u2019t think they\u2019re beyond teaching. Once someone gets in a tanning bed, it\u2019s hard not to just love it.\u201d But, for those who are totally averse to UV, tanning businesses still have plenty of options to help them get the tan they desire. We want people to come around to UV tanning. We believe in it as a service, or we wouldn\u2019t be selling it. But, at the end of the day, if people want a tan, we want to be the ones selling it to them, in whatever form they want it. Continuing to focus on in-salon spray tans is obviously a key factor with the younger generations, but the \u201cTikTok effect\u201d seems to be making self-tanning products more popular than ever. It\u2019s also important to keep marketing your self-tanning and assortment of sunless care products via social media and other channels to show them you have products that are the same or better than the ones their favorite TikTok influencers are using. And, the best part is, when they buy them from you, they come with free expertise and advise. Moving Forward For better or worse, it's crucial to acknowledge the shifting dynamics within our consumer base, particularly among younger demographics. While concerns persist about their engagement with tanning practices, evidence of a redefined perception of the tan as a fashionable statement is certainly encouraging. As we adapt to these emerging trends, it's clear that the future of our businesses hinges not only on providing cutting-edge technology and services but also on cultivating environments that resonate with the preferences of today's young adults. Embracing modern aesthetics, offering diverse wellness experiences, and prioritizing skin care education are pivotal steps in developing connections with younger consumers. By leveraging this newfound momentum and capitalizing on the intersection of social media trends and evolving consumer attitudes, we can build a strong base of customers that will help sustain our businesses for decades to come. &nbsp; &nbsp; &nbsp;\",\"breadcrumb\":{\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage\",\"url\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg\",\"contentUrl\":\"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg\",\"width\":1362,\"height\":1000},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/news.smarttan.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Next-Gen Tanners: Appealing to the customer base of the future\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/news.smarttan.com\/#website\",\"url\":\"https:\/\/news.smarttan.com\/\",\"name\":\"Smart Tan News\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/news.smarttan.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/news.smarttan.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/news.smarttan.com\/#organization\",\"name\":\"Smart Tan\",\"url\":\"https:\/\/news.smarttan.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png\",\"contentUrl\":\"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png\",\"width\":500,\"height\":164,\"caption\":\"Smart Tan\"},\"image\":{\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/SmartTan\",\"https:\/\/x.com\/SmartTan\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819\",\"name\":\"smarttannews\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g\",\"caption\":\"smarttannews\"},\"url\":\"https:\/\/news.smarttan.com\/index.php\/author\/smarttannews\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Next-Gen Tanners: Appealing to the customer base of the future - Smart Tan News","description":"While it's evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry's long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have.  Currently, most salons aren\u2019t overly concerned about the scope of their 18-24-year-old segment of tanners. In many cases, that demographic makes up a small percentage of a salon\u2019s customer base and has for many years. More than half of Smart Tan survey respondents said that age range accounts for only around 10 percent of their customers. Beyond that, it stands to reason that these young adults tend to have less disposable income than older consumers and thus are spending less on tanning and products, so their current financial contribution is even less significant.  The primary concern lies not in generating additional revenue from existing or future young adult customers. Instead, the crux of the matter revolves around whether a sufficient number of individuals from this generation will engage with the tanning market in the future, thereby ensuring the sustainability of our businesses over the next 10, 20, and even 30-plus years. As these young consumers mature both in age and financial capacity, their patronage will become far less dispensable.  Sixty percent of survey respondents say that 35-44 is currently the largest age segment of their customer base. These are people that grew up in the \u201cgolden era\u201d of tanning, in the late \u201990 and early 2000s when everybody wanted to be tan, and they wanted their tans to be dark. Current 18\u201324-year-olds, even 18-30-year-olds, grew up in a different era. Anti-tanning messages were driven into their heads from a young age, and the government and media\u2019s hard push against tanning eventually took not just indoor tanning but having a dark tan out of style to a degree.  Our businesses have evolved with the times alongside consumer preferences and habits. Today\u2019s consumers are interested in more than a tan, and they understand that there can be too much of a good thing. Salons understand that as well and do better than ever at preaching moderation and smart tanning practices, while also offering tanning equipment and other services that provide results and benefits that are about more than the tan.  Over the past 10-plus years, the trend of less young adults tanning has been clear. But, just recently, there are signs of a significant shift in perspectives and habits. Media reports from major mainstream outlets indicate that being tan is currently experiencing renewed popularity among young people.  The social media era also has instilled a new level of vanity in society, which, for better or worse, is good for our businesses. And that sentiment goes beyond the physical effects of a tan. Today\u2019s young people are also seeking social media-worthy experiences. Tanning used to be \u201ccool\u201d because everybody did it. Now, when tanning is cool, it\u2019s because it\u2019s done in chic, spa-like environments with futuristic equipment. While it\u2019s true that many young people can\u2019t afford the experience that many salons provide today, far more of them will be able to as they mature. And, if we know anything about this generation, it\u2019s that they\u2019re going to want to seek experiences that are seen as high-end and exclusive so they can show off what they\u2019re doing to all their friends and followers.  That element certainly bodes well for the long-term prospects of tanning businesses.  Good News  A long-form article from the Washington Post in March 2024, suggested that \u201ctanning mania has returned,\u201d and kicked off a string of media reports on the tanning habits of young adults. Of course, we\u2019ve come to expect that most mainstream media attention will come with a negative slant toward UV exposure, but the trends being reported are valid, nonetheless.  \u201cFor a while, the tan as we had come to know it \u2014 bold, audacious and unashamed \u2014 seemed to fade out of fashion, replaced with SPF and 10-step skin care routines. Then, Instagram and TikTok gave the tan new life,\u201d Washington Post reporter Anne Branigin wrote.  As the article and a follow-up segment from Good Morning America that explored \u201cthe renewed popularity of tanning\u201d note, the hashtag #tanning has now been used more than 4 billion times on TikTok.  Then, the New York Post took a more localized look at the trend, albeit in the largest market in North America. Headlined by the statement \u201cSun-obsessed Gen Z is behind the Big Apple\u2019s tanning craze,\u201d that article gave a more honest and reflective view of young people\u2019s UV and spray tanning habits rather than conjuring a narrative that it\u2019s all about self-tanning products.  \u201cWe\u2019re seeing younger and younger people,\u201d Win Gruber, the owner of Upper East Side Tan told the New York Post.  The article continues, \u201c said Gen Zers \u2014 born between 1997 and 2013 \u2014 now make up much of his clientele, along with people over 40 . Gruber said his younger clients are often drawn to the salon\u2019s signature \u2018Manhattan Cocktail,\u2019 where they bake in a tanning bed before getting a spray tan.\u201d  Multiple other salon operators with similar sentiments were quoted in the article along with similar analysis of the rationale for an increase in UV tanning as the other reports: \u201cSun-obsessed Gen Zers are being driven to tanning beds through social media, where they see glamorous influencers promoting the sun-kissed life on TikTok.\u201d  While the salon operators Smart Tan surveyed and spoke with have not experienced such a tanning craze among young adults, this could be a sign of things to come in other areas, as trends tend to emerge out of major markets like New York first. While we\u2019re still seeing the lasting effects of the ultra-aggressive anti-tanning that conditioned young consumers, the tide could be starting to turn in other ways that have little to do with vanity.  \u201cIn 2006, the WHO attacked us big time, and their big target was the minds of young people,\u201d says veteran Canadian salon owner Steve Williams. \u201cThey psychologically conditioned a whole generation to veer in the other direction. We still have customers in the age category now, but we\u2019d have a far more robust market if they weren\u2019t influenced in that way.  \u201cThe positive viewpoint is that in the last four years, there\u2019s a lot more out in the open about the misinformation and deception of the medical community and pharmaceutical industry. More and more people are looking for natural and holistic solutions, and tanning is one of those. It\u2019s natural, our bodies are designed for it, and there\u2019s overwhelming evidence to support it. Salons opening up to more aspects of wellbeing other than tanning opens the conversation. If we approach things in the right direction, there\u2019s a lot of hope.\u201d  Again, our market doesn\u2019t so much need 18-24-year-old consumers to visit us in mass. What we do need is the generation of current and future 18-24-year-olds to be as open to tanning as older generations are by the time they reach the age where they become the demographic that our businesses are more dependent upon.  In recent years, we\u2019ve seen perceptions of UV exposure and indoor tanning evolve, with a commonsense perspective beginning to prevail. But it seems that may be the case more so with older consumers who are more inquisitive about what they\u2019re told to believe and remember the days when the sun wasn\u2019t supposedly bad for you. Younger consumers grew up entirely in the era of sun scare in their most impressionable years. As they come of age and gain a broader perspective, common sense will likely prevail to a large degree.  \u201cI think they will eventually get into it,\u201d says another veteran salon owner, Alex Freidrichsen. \u201cIf you go on a beach vacation, you have to tan. You can\u2019t just put on 50-block. We just need to continue to keep educating younger people.\u201d  Then, there\u2019s the impact of social media. Social media is a double-edged sword when it comes to this matter. TikTok seems to be making having a tan more popular, but it\u2019s questionable whether it\u2019s making indoor tanning more popular. Several salon operators pointed out that the propagation of negative information about tanning on social media is having a negative effect on young adult consumers. But, dealing with negative misinformation is old news in this industry, and it seems likely that the positive impact of social media outweighs the negative.  \u201cThis season has attracted more of a younger crowd than it has in recent years,\u201d says Kenzie Sessums, manager of an independent salon in Eugene, Oregon. \u201cWe have seen some big influencers talk about tanning and red light therapy on their social media. While it comes with backlash, people are seeing results they want, which we feel is helping to bring them back.\u201d  As we look to capitalize on the renewed popularity of being tan, many of the same ways that tanning businesses are now positioning themselves to appeal to the general population should also benefit us when it comes to younger consumers.  Open the Door  Wellness and spa services have become a major reason why many tanning businesses are more successful than ever, but UV tanning is and will continue to be the primary breadwinner. Nonetheless, additional services are important tools in our industry\u2019s arsenal because of more than the direct revenue they provide.  Additional non-tanning services also open the door for tanning businesses to bring in new customers are expose them to modern tanning technology and education. That\u2019s part of why Smart Tan developed the SmartSun Therapy brand. Smart Tan took the industry\u2019s most effective and profitable red light therapy equipment and branded it to reinforce the reality that red light is a natural wavelength that comes from the sun, just like UV.  \u201cThe one thing I believe salons can definitely do, and I\u2019m doing, is expanding a little more in the direction of adding photobiomodulation options. A lot of people are starting to bring in additional items that have a photobiomodulation effect on the body because that\u2019s what tanning is. Once people start to understand that red light makes them feel better, understand hybrid lamps, and understand the need for vitamin D, the stigma starts to disappear. When they start feeling better, they say forget what they\u2019re saying, I\u2019m going to listen to these guys,\u201d Williams says.  As we\u2019ll discuss in more detail later in this article, another even more noticeable trend with young adult consumers is their obsession with skin care. This is another development that has emerged largely from social media, with hordes of young influencers \u2013 really anybody and everybody \u2013 sharing their skin care routines and favorite products. That also means that red light therapy should be appealing more to younger consumers as well.  \u201cRed light is becoming more popular, and I think because gyms have introduced red light as part of memberships, people want it and would rather do it in a salon setting because we have better options. We\u2019ve really updated our red light machines. We went from older lay down red light to a Beauty Angel and got a hybrid which has been really popular because people like to be in the salon for a shorter amount of time,\u201d Sessums says.  In general, diversification is undoubtedly a significant factor that will continue to play an important role in the future of the tanning industry and will also make our businesses more appealing to younger consumers. It\u2019s about more than the services themselves but also about the way our businesses are positioned. The \u201ctanning spa\u201d brand and environment of today is inherently more appealing to a younger crowd that values appearances and Instagram-worthy experiences.  Possibly more than ever, young people are preoccupied with what\u2019s cool or trendy. That\u2019s part of the TikTok effect or broader social media effect. It\u2019s all about what other people are doing. The simple reality is that there\u2019s nothing cool about old-school tanning beds these days. But new tanning equipment is definitely cool. Seriously, if you check out the new open-air all-LED unit on page 49, there\u2019s little question about that.  But young people can\u2019t afford high-end equipment and services, right? Well, some of them can and some can\u2019t, just like other age segments. You can\u2019t change what you\u2019re doing based on those who can\u2019t. And, of course, the beauty of the traditional tanning salon equipment mix is that it offers something for everyone and every budget.  Plus, if our only concern is that young people can\u2019t afford to tan these days, then the future of our industry should be secure. This generation will come of age just like the ones before and move into the full-fledged workforce and have money to tan. The greater concern is that many of them might not want to. So, even if someone can\u2019t afford to utilize new technology, it\u2019s good for them to see what\u2019s out there and know what the tanning industry has to offer when they\u2019re ready.  The Place to Be  Looking beyond equipment, a trendy salon environment is a key factor in making tanning \u201ccool\u201d again.  Sessums is not only the manager of a salon in a large college town but also, at 23 years old, a member of Gen-Z herself. Since starting at the salon and rising to a management position, Tanner\u2019s Paradise has not only steadily upgraded its equipment but also recreated its look to appeal more to the college crowd. An avid reader of Smart Tan Magazine, Sessums has seen photos of many successful salons around the country that provide inspiration for her and the business.  \u201cWe\u2019ve updated quite a few beds. We made a huge room with marble tiles that really plays up the experience. When people walk in, that\u2019s the first thing people see. They\u2019re like, \u2018What is that bed? I want to try it.\u2019 Then it\u2019s a better experience with short sessions and deeper color,\u201d she says.  \u201cI like to take inspiration from the salons in the magazine. We\u2019ve been doing a lot of updates with flooring and doors, modernizing and making everything sleeker. People seeing modern touches is a big thing. I know there\u2019s definitely still room for improvement, seeing what we can do to add in more elements that appeal to my age group. Something I\u2019ve noticed is I love to see a salon that has the neon sign, or they have cool room numbers or a sleek desk. People want that spa type of feel.\u201d  Kimberly Ammons, owner of a long-time Texas salon, is in the process of building out a whole new salon location. She says a focus on the younger generation\u2019s preference is what\u2019s guiding much of her decision-making as far as not just equipment but design and d\u00e9cor.  \u201cI was going to put in the same equipment I had. But now the younger generation definitely is into beauty and red light and lotions with all of the skin care, and I\u2019m going to order new equipment,\u201d she says.  \u201cThe space will be way different. My old location had this beachy scene. The new one, I\u2019m doing neon lights. Everything is black, then it has neon lights built into the walls. I\u2019m going to have a drink station with healthy snacks. There will be a selfie station with a mirror where they can take pictures. With the technology and that age range, they take pictures and send them, and that\u2019s how they communicate. That\u2019s free marketing if you have the right stuff in place to use.\u201d  When responding to the Smart Tan survey on this subject, Ammons asked her daughter and some other young women in the age range in question for their perspectives. \u201cMy daughter uses the word aesthetic. \u2019It has to look aesthetic, Mom,\u2019\u201d she says.  \u201cThere was one question on there: What do they care about? Price or experience? I figured it would be price, but none of them said price. They will pay more for that cool experience.\u201d  Healthy Skin is In  \u201c\u2026And they don\u2019t want wrinkles. They have a full skin-care routine,\u201d Ammons continued. Skin care is in, and that\u2019s something else tanning businesses provide and can utilize to appeal to the younger generation.  These young consumers are more familiar than anyone with skin care ingredients and purposes, and they\u2019re desensitized to the cost of high-end skin care products. If you can teach your community through marketing that you have all of these great skin care products at better prices than stores like Ulta or Sephora, you can use retail sales to help introduce new people to your business.  \u201cIt\u2019s good to keep not just tanning products but also beauty products in stock. Just because you have a customer who doesn\u2019t want to tan doesn\u2019t mean you can\u2019t have them as a customer to buy products. The intensifiers and stuff don\u2019t have to be used just for tanning. The products are huge, and it\u2019s really important to be educated. Sometimes my customers would tell me what some ingredients were. They know all of the ingredients and what they can accomplish.\u201d Ammons says.  And those who do tan are not likely to skimp on quality skin care.  \u201cI have noticed that the ones under 20 are buying good lotion now. Fifteen years ago, they would just buy the cheapest stuff you have. They\u2019re at least understanding the importance of good skin care when you tell them. We have people that are 18 that are buying $90 or $100 bottles of lotion,\u201d Freidrichsen says.  The obsession with skin care also means it\u2019s all the more important to educate as much as possible and preach moderation and smart tanning practices.  \u201cSalons must make sure they are providing correct information and education. Long gone are the days of laying out on the trampoline covered in baby oil for hours. The new generation is all about skin care, so the salons that show they care just as much will be the ones that succeed. We just have to figure out how to communicate through social media,\u201d Ammons says. \u201cI don\u2019t think they\u2019re beyond teaching. Once someone gets in a tanning bed, it\u2019s hard not to just love it.\u201d  But, for those who are totally averse to UV, tanning businesses still have plenty of options to help them get the tan they desire. We want people to come around to UV tanning. We believe in it as a service, or we wouldn\u2019t be selling it. But, at the end of the day, if people want a tan, we want to be the ones selling it to them, in whatever form they want it.  Continuing to focus on in-salon spray tans is obviously a key factor with the younger generations, but the \u201cTikTok effect\u201d seems to be making self-tanning products more popular than ever. It\u2019s also important to keep marketing your self-tanning and assortment of sunless care products via social media and other channels to show them you have products that are the same or better than the ones their favorite TikTok influencers are using. And, the best part is, when they buy them from you, they come with free expertise and advise.  Moving Forward  For better or worse, it's crucial to acknowledge the shifting dynamics within our consumer base, particularly among younger demographics. While concerns persist about their engagement with tanning practices, evidence of a redefined perception of the tan as a fashionable statement is certainly encouraging.  As we adapt to these emerging trends, it's clear that the future of our businesses hinges not only on providing cutting-edge technology and services but also on cultivating environments that resonate with the preferences of today's young adults.  Embracing modern aesthetics, offering diverse wellness experiences, and prioritizing skin care education are pivotal steps in developing connections with younger consumers. By leveraging this newfound momentum and capitalizing on the intersection of social media trends and evolving consumer attitudes, we can build a strong base of customers that will help sustain our businesses for decades to come.  &nbsp;  &nbsp;  &nbsp;","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/","og_locale":"en_US","og_type":"article","og_title":"Next-Gen Tanners: Appealing to the customer base of the future - Smart Tan News","og_description":"While it's evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry's long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have.  Currently, most salons aren\u2019t overly concerned about the scope of their 18-24-year-old segment of tanners. In many cases, that demographic makes up a small percentage of a salon\u2019s customer base and has for many years. More than half of Smart Tan survey respondents said that age range accounts for only around 10 percent of their customers. Beyond that, it stands to reason that these young adults tend to have less disposable income than older consumers and thus are spending less on tanning and products, so their current financial contribution is even less significant.  The primary concern lies not in generating additional revenue from existing or future young adult customers. Instead, the crux of the matter revolves around whether a sufficient number of individuals from this generation will engage with the tanning market in the future, thereby ensuring the sustainability of our businesses over the next 10, 20, and even 30-plus years. As these young consumers mature both in age and financial capacity, their patronage will become far less dispensable.  Sixty percent of survey respondents say that 35-44 is currently the largest age segment of their customer base. These are people that grew up in the \u201cgolden era\u201d of tanning, in the late \u201990 and early 2000s when everybody wanted to be tan, and they wanted their tans to be dark. Current 18\u201324-year-olds, even 18-30-year-olds, grew up in a different era. Anti-tanning messages were driven into their heads from a young age, and the government and media\u2019s hard push against tanning eventually took not just indoor tanning but having a dark tan out of style to a degree.  Our businesses have evolved with the times alongside consumer preferences and habits. Today\u2019s consumers are interested in more than a tan, and they understand that there can be too much of a good thing. Salons understand that as well and do better than ever at preaching moderation and smart tanning practices, while also offering tanning equipment and other services that provide results and benefits that are about more than the tan.  Over the past 10-plus years, the trend of less young adults tanning has been clear. But, just recently, there are signs of a significant shift in perspectives and habits. Media reports from major mainstream outlets indicate that being tan is currently experiencing renewed popularity among young people.  The social media era also has instilled a new level of vanity in society, which, for better or worse, is good for our businesses. And that sentiment goes beyond the physical effects of a tan. Today\u2019s young people are also seeking social media-worthy experiences. Tanning used to be \u201ccool\u201d because everybody did it. Now, when tanning is cool, it\u2019s because it\u2019s done in chic, spa-like environments with futuristic equipment. While it\u2019s true that many young people can\u2019t afford the experience that many salons provide today, far more of them will be able to as they mature. And, if we know anything about this generation, it\u2019s that they\u2019re going to want to seek experiences that are seen as high-end and exclusive so they can show off what they\u2019re doing to all their friends and followers.  That element certainly bodes well for the long-term prospects of tanning businesses.  Good News  A long-form article from the Washington Post in March 2024, suggested that \u201ctanning mania has returned,\u201d and kicked off a string of media reports on the tanning habits of young adults. Of course, we\u2019ve come to expect that most mainstream media attention will come with a negative slant toward UV exposure, but the trends being reported are valid, nonetheless.  \u201cFor a while, the tan as we had come to know it \u2014 bold, audacious and unashamed \u2014 seemed to fade out of fashion, replaced with SPF and 10-step skin care routines. Then, Instagram and TikTok gave the tan new life,\u201d Washington Post reporter Anne Branigin wrote.  As the article and a follow-up segment from Good Morning America that explored \u201cthe renewed popularity of tanning\u201d note, the hashtag #tanning has now been used more than 4 billion times on TikTok.  Then, the New York Post took a more localized look at the trend, albeit in the largest market in North America. Headlined by the statement \u201cSun-obsessed Gen Z is behind the Big Apple\u2019s tanning craze,\u201d that article gave a more honest and reflective view of young people\u2019s UV and spray tanning habits rather than conjuring a narrative that it\u2019s all about self-tanning products.  \u201cWe\u2019re seeing younger and younger people,\u201d Win Gruber, the owner of Upper East Side Tan told the New York Post.  The article continues, \u201c said Gen Zers \u2014 born between 1997 and 2013 \u2014 now make up much of his clientele, along with people over 40 . Gruber said his younger clients are often drawn to the salon\u2019s signature \u2018Manhattan Cocktail,\u2019 where they bake in a tanning bed before getting a spray tan.\u201d  Multiple other salon operators with similar sentiments were quoted in the article along with similar analysis of the rationale for an increase in UV tanning as the other reports: \u201cSun-obsessed Gen Zers are being driven to tanning beds through social media, where they see glamorous influencers promoting the sun-kissed life on TikTok.\u201d  While the salon operators Smart Tan surveyed and spoke with have not experienced such a tanning craze among young adults, this could be a sign of things to come in other areas, as trends tend to emerge out of major markets like New York first. While we\u2019re still seeing the lasting effects of the ultra-aggressive anti-tanning that conditioned young consumers, the tide could be starting to turn in other ways that have little to do with vanity.  \u201cIn 2006, the WHO attacked us big time, and their big target was the minds of young people,\u201d says veteran Canadian salon owner Steve Williams. \u201cThey psychologically conditioned a whole generation to veer in the other direction. We still have customers in the age category now, but we\u2019d have a far more robust market if they weren\u2019t influenced in that way.  \u201cThe positive viewpoint is that in the last four years, there\u2019s a lot more out in the open about the misinformation and deception of the medical community and pharmaceutical industry. More and more people are looking for natural and holistic solutions, and tanning is one of those. It\u2019s natural, our bodies are designed for it, and there\u2019s overwhelming evidence to support it. Salons opening up to more aspects of wellbeing other than tanning opens the conversation. If we approach things in the right direction, there\u2019s a lot of hope.\u201d  Again, our market doesn\u2019t so much need 18-24-year-old consumers to visit us in mass. What we do need is the generation of current and future 18-24-year-olds to be as open to tanning as older generations are by the time they reach the age where they become the demographic that our businesses are more dependent upon.  In recent years, we\u2019ve seen perceptions of UV exposure and indoor tanning evolve, with a commonsense perspective beginning to prevail. But it seems that may be the case more so with older consumers who are more inquisitive about what they\u2019re told to believe and remember the days when the sun wasn\u2019t supposedly bad for you. Younger consumers grew up entirely in the era of sun scare in their most impressionable years. As they come of age and gain a broader perspective, common sense will likely prevail to a large degree.  \u201cI think they will eventually get into it,\u201d says another veteran salon owner, Alex Freidrichsen. \u201cIf you go on a beach vacation, you have to tan. You can\u2019t just put on 50-block. We just need to continue to keep educating younger people.\u201d  Then, there\u2019s the impact of social media. Social media is a double-edged sword when it comes to this matter. TikTok seems to be making having a tan more popular, but it\u2019s questionable whether it\u2019s making indoor tanning more popular. Several salon operators pointed out that the propagation of negative information about tanning on social media is having a negative effect on young adult consumers. But, dealing with negative misinformation is old news in this industry, and it seems likely that the positive impact of social media outweighs the negative.  \u201cThis season has attracted more of a younger crowd than it has in recent years,\u201d says Kenzie Sessums, manager of an independent salon in Eugene, Oregon. \u201cWe have seen some big influencers talk about tanning and red light therapy on their social media. While it comes with backlash, people are seeing results they want, which we feel is helping to bring them back.\u201d  As we look to capitalize on the renewed popularity of being tan, many of the same ways that tanning businesses are now positioning themselves to appeal to the general population should also benefit us when it comes to younger consumers.  Open the Door  Wellness and spa services have become a major reason why many tanning businesses are more successful than ever, but UV tanning is and will continue to be the primary breadwinner. Nonetheless, additional services are important tools in our industry\u2019s arsenal because of more than the direct revenue they provide.  Additional non-tanning services also open the door for tanning businesses to bring in new customers are expose them to modern tanning technology and education. That\u2019s part of why Smart Tan developed the SmartSun Therapy brand. Smart Tan took the industry\u2019s most effective and profitable red light therapy equipment and branded it to reinforce the reality that red light is a natural wavelength that comes from the sun, just like UV.  \u201cThe one thing I believe salons can definitely do, and I\u2019m doing, is expanding a little more in the direction of adding photobiomodulation options. A lot of people are starting to bring in additional items that have a photobiomodulation effect on the body because that\u2019s what tanning is. Once people start to understand that red light makes them feel better, understand hybrid lamps, and understand the need for vitamin D, the stigma starts to disappear. When they start feeling better, they say forget what they\u2019re saying, I\u2019m going to listen to these guys,\u201d Williams says.  As we\u2019ll discuss in more detail later in this article, another even more noticeable trend with young adult consumers is their obsession with skin care. This is another development that has emerged largely from social media, with hordes of young influencers \u2013 really anybody and everybody \u2013 sharing their skin care routines and favorite products. That also means that red light therapy should be appealing more to younger consumers as well.  \u201cRed light is becoming more popular, and I think because gyms have introduced red light as part of memberships, people want it and would rather do it in a salon setting because we have better options. We\u2019ve really updated our red light machines. We went from older lay down red light to a Beauty Angel and got a hybrid which has been really popular because people like to be in the salon for a shorter amount of time,\u201d Sessums says.  In general, diversification is undoubtedly a significant factor that will continue to play an important role in the future of the tanning industry and will also make our businesses more appealing to younger consumers. It\u2019s about more than the services themselves but also about the way our businesses are positioned. The \u201ctanning spa\u201d brand and environment of today is inherently more appealing to a younger crowd that values appearances and Instagram-worthy experiences.  Possibly more than ever, young people are preoccupied with what\u2019s cool or trendy. That\u2019s part of the TikTok effect or broader social media effect. It\u2019s all about what other people are doing. The simple reality is that there\u2019s nothing cool about old-school tanning beds these days. But new tanning equipment is definitely cool. Seriously, if you check out the new open-air all-LED unit on page 49, there\u2019s little question about that.  But young people can\u2019t afford high-end equipment and services, right? Well, some of them can and some can\u2019t, just like other age segments. You can\u2019t change what you\u2019re doing based on those who can\u2019t. And, of course, the beauty of the traditional tanning salon equipment mix is that it offers something for everyone and every budget.  Plus, if our only concern is that young people can\u2019t afford to tan these days, then the future of our industry should be secure. This generation will come of age just like the ones before and move into the full-fledged workforce and have money to tan. The greater concern is that many of them might not want to. So, even if someone can\u2019t afford to utilize new technology, it\u2019s good for them to see what\u2019s out there and know what the tanning industry has to offer when they\u2019re ready.  The Place to Be  Looking beyond equipment, a trendy salon environment is a key factor in making tanning \u201ccool\u201d again.  Sessums is not only the manager of a salon in a large college town but also, at 23 years old, a member of Gen-Z herself. Since starting at the salon and rising to a management position, Tanner\u2019s Paradise has not only steadily upgraded its equipment but also recreated its look to appeal more to the college crowd. An avid reader of Smart Tan Magazine, Sessums has seen photos of many successful salons around the country that provide inspiration for her and the business.  \u201cWe\u2019ve updated quite a few beds. We made a huge room with marble tiles that really plays up the experience. When people walk in, that\u2019s the first thing people see. They\u2019re like, \u2018What is that bed? I want to try it.\u2019 Then it\u2019s a better experience with short sessions and deeper color,\u201d she says.  \u201cI like to take inspiration from the salons in the magazine. We\u2019ve been doing a lot of updates with flooring and doors, modernizing and making everything sleeker. People seeing modern touches is a big thing. I know there\u2019s definitely still room for improvement, seeing what we can do to add in more elements that appeal to my age group. Something I\u2019ve noticed is I love to see a salon that has the neon sign, or they have cool room numbers or a sleek desk. People want that spa type of feel.\u201d  Kimberly Ammons, owner of a long-time Texas salon, is in the process of building out a whole new salon location. She says a focus on the younger generation\u2019s preference is what\u2019s guiding much of her decision-making as far as not just equipment but design and d\u00e9cor.  \u201cI was going to put in the same equipment I had. But now the younger generation definitely is into beauty and red light and lotions with all of the skin care, and I\u2019m going to order new equipment,\u201d she says.  \u201cThe space will be way different. My old location had this beachy scene. The new one, I\u2019m doing neon lights. Everything is black, then it has neon lights built into the walls. I\u2019m going to have a drink station with healthy snacks. There will be a selfie station with a mirror where they can take pictures. With the technology and that age range, they take pictures and send them, and that\u2019s how they communicate. That\u2019s free marketing if you have the right stuff in place to use.\u201d  When responding to the Smart Tan survey on this subject, Ammons asked her daughter and some other young women in the age range in question for their perspectives. \u201cMy daughter uses the word aesthetic. \u2019It has to look aesthetic, Mom,\u2019\u201d she says.  \u201cThere was one question on there: What do they care about? Price or experience? I figured it would be price, but none of them said price. They will pay more for that cool experience.\u201d  Healthy Skin is In  \u201c\u2026And they don\u2019t want wrinkles. They have a full skin-care routine,\u201d Ammons continued. Skin care is in, and that\u2019s something else tanning businesses provide and can utilize to appeal to the younger generation.  These young consumers are more familiar than anyone with skin care ingredients and purposes, and they\u2019re desensitized to the cost of high-end skin care products. If you can teach your community through marketing that you have all of these great skin care products at better prices than stores like Ulta or Sephora, you can use retail sales to help introduce new people to your business.  \u201cIt\u2019s good to keep not just tanning products but also beauty products in stock. Just because you have a customer who doesn\u2019t want to tan doesn\u2019t mean you can\u2019t have them as a customer to buy products. The intensifiers and stuff don\u2019t have to be used just for tanning. The products are huge, and it\u2019s really important to be educated. Sometimes my customers would tell me what some ingredients were. They know all of the ingredients and what they can accomplish.\u201d Ammons says.  And those who do tan are not likely to skimp on quality skin care.  \u201cI have noticed that the ones under 20 are buying good lotion now. Fifteen years ago, they would just buy the cheapest stuff you have. They\u2019re at least understanding the importance of good skin care when you tell them. We have people that are 18 that are buying $90 or $100 bottles of lotion,\u201d Freidrichsen says.  The obsession with skin care also means it\u2019s all the more important to educate as much as possible and preach moderation and smart tanning practices.  \u201cSalons must make sure they are providing correct information and education. Long gone are the days of laying out on the trampoline covered in baby oil for hours. The new generation is all about skin care, so the salons that show they care just as much will be the ones that succeed. We just have to figure out how to communicate through social media,\u201d Ammons says. \u201cI don\u2019t think they\u2019re beyond teaching. Once someone gets in a tanning bed, it\u2019s hard not to just love it.\u201d  But, for those who are totally averse to UV, tanning businesses still have plenty of options to help them get the tan they desire. We want people to come around to UV tanning. We believe in it as a service, or we wouldn\u2019t be selling it. But, at the end of the day, if people want a tan, we want to be the ones selling it to them, in whatever form they want it.  Continuing to focus on in-salon spray tans is obviously a key factor with the younger generations, but the \u201cTikTok effect\u201d seems to be making self-tanning products more popular than ever. It\u2019s also important to keep marketing your self-tanning and assortment of sunless care products via social media and other channels to show them you have products that are the same or better than the ones their favorite TikTok influencers are using. And, the best part is, when they buy them from you, they come with free expertise and advise.  Moving Forward  For better or worse, it's crucial to acknowledge the shifting dynamics within our consumer base, particularly among younger demographics. While concerns persist about their engagement with tanning practices, evidence of a redefined perception of the tan as a fashionable statement is certainly encouraging.  As we adapt to these emerging trends, it's clear that the future of our businesses hinges not only on providing cutting-edge technology and services but also on cultivating environments that resonate with the preferences of today's young adults.  Embracing modern aesthetics, offering diverse wellness experiences, and prioritizing skin care education are pivotal steps in developing connections with younger consumers. By leveraging this newfound momentum and capitalizing on the intersection of social media trends and evolving consumer attitudes, we can build a strong base of customers that will help sustain our businesses for decades to come.  &nbsp;  &nbsp;  &nbsp;","og_url":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/","og_site_name":"Smart Tan News","article_publisher":"https:\/\/www.facebook.com\/SmartTan","article_published_time":"2025-06-06T13:20:40+00:00","og_image":[{"width":1362,"height":1000,"url":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg","type":"image\/jpeg"}],"author":"smarttannews","twitter_card":"summary_large_image","twitter_creator":"@SmartTan","twitter_site":"@SmartTan","twitter_misc":{"Written by":"smarttannews","Est. reading time":"15 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#article","isPartOf":{"@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/"},"author":{"name":"smarttannews","@id":"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819"},"headline":"Next-Gen Tanners: Appealing to the customer base of the future","datePublished":"2025-06-06T13:20:40+00:00","mainEntityOfPage":{"@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/"},"wordCount":3419,"publisher":{"@id":"https:\/\/news.smarttan.com\/#organization"},"image":{"@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage"},"thumbnailUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/","url":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/","name":"Next-Gen Tanners: Appealing to the customer base of the future - Smart Tan News","isPartOf":{"@id":"https:\/\/news.smarttan.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage"},"image":{"@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage"},"thumbnailUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg","datePublished":"2025-06-06T13:20:40+00:00","description":"While it's evident that well-equipped operators can experience unprecedented success in today\u2019s tanning market, a lingering concern for the industry's long-term future is the possibility that there\u2019s not enough interest in tanning from younger consumers to sustain our businesses the way Gen-Xers and Millennials have. Currently, most salons aren\u2019t overly concerned about the scope of their 18-24-year-old segment of tanners. In many cases, that demographic makes up a small percentage of a salon\u2019s customer base and has for many years. More than half of Smart Tan survey respondents said that age range accounts for only around 10 percent of their customers. Beyond that, it stands to reason that these young adults tend to have less disposable income than older consumers and thus are spending less on tanning and products, so their current financial contribution is even less significant. The primary concern lies not in generating additional revenue from existing or future young adult customers. Instead, the crux of the matter revolves around whether a sufficient number of individuals from this generation will engage with the tanning market in the future, thereby ensuring the sustainability of our businesses over the next 10, 20, and even 30-plus years. As these young consumers mature both in age and financial capacity, their patronage will become far less dispensable. Sixty percent of survey respondents say that 35-44 is currently the largest age segment of their customer base. These are people that grew up in the \u201cgolden era\u201d of tanning, in the late \u201990 and early 2000s when everybody wanted to be tan, and they wanted their tans to be dark. Current 18\u201324-year-olds, even 18-30-year-olds, grew up in a different era. Anti-tanning messages were driven into their heads from a young age, and the government and media\u2019s hard push against tanning eventually took not just indoor tanning but having a dark tan out of style to a degree. Our businesses have evolved with the times alongside consumer preferences and habits. Today\u2019s consumers are interested in more than a tan, and they understand that there can be too much of a good thing. Salons understand that as well and do better than ever at preaching moderation and smart tanning practices, while also offering tanning equipment and other services that provide results and benefits that are about more than the tan. Over the past 10-plus years, the trend of less young adults tanning has been clear. But, just recently, there are signs of a significant shift in perspectives and habits. Media reports from major mainstream outlets indicate that being tan is currently experiencing renewed popularity among young people. The social media era also has instilled a new level of vanity in society, which, for better or worse, is good for our businesses. And that sentiment goes beyond the physical effects of a tan. Today\u2019s young people are also seeking social media-worthy experiences. Tanning used to be \u201ccool\u201d because everybody did it. Now, when tanning is cool, it\u2019s because it\u2019s done in chic, spa-like environments with futuristic equipment. While it\u2019s true that many young people can\u2019t afford the experience that many salons provide today, far more of them will be able to as they mature. And, if we know anything about this generation, it\u2019s that they\u2019re going to want to seek experiences that are seen as high-end and exclusive so they can show off what they\u2019re doing to all their friends and followers. That element certainly bodes well for the long-term prospects of tanning businesses. Good News A long-form article from the Washington Post in March 2024, suggested that \u201ctanning mania has returned,\u201d and kicked off a string of media reports on the tanning habits of young adults. Of course, we\u2019ve come to expect that most mainstream media attention will come with a negative slant toward UV exposure, but the trends being reported are valid, nonetheless. \u201cFor a while, the tan as we had come to know it \u2014 bold, audacious and unashamed \u2014 seemed to fade out of fashion, replaced with SPF and 10-step skin care routines. Then, Instagram and TikTok gave the tan new life,\u201d Washington Post reporter Anne Branigin wrote. As the article and a follow-up segment from Good Morning America that explored \u201cthe renewed popularity of tanning\u201d note, the hashtag #tanning has now been used more than 4 billion times on TikTok. Then, the New York Post took a more localized look at the trend, albeit in the largest market in North America. Headlined by the statement \u201cSun-obsessed Gen Z is behind the Big Apple\u2019s tanning craze,\u201d that article gave a more honest and reflective view of young people\u2019s UV and spray tanning habits rather than conjuring a narrative that it\u2019s all about self-tanning products. \u201cWe\u2019re seeing younger and younger people,\u201d Win Gruber, the owner of Upper East Side Tan told the New York Post. The article continues, \u201c said Gen Zers \u2014 born between 1997 and 2013 \u2014 now make up much of his clientele, along with people over 40 . Gruber said his younger clients are often drawn to the salon\u2019s signature \u2018Manhattan Cocktail,\u2019 where they bake in a tanning bed before getting a spray tan.\u201d Multiple other salon operators with similar sentiments were quoted in the article along with similar analysis of the rationale for an increase in UV tanning as the other reports: \u201cSun-obsessed Gen Zers are being driven to tanning beds through social media, where they see glamorous influencers promoting the sun-kissed life on TikTok.\u201d While the salon operators Smart Tan surveyed and spoke with have not experienced such a tanning craze among young adults, this could be a sign of things to come in other areas, as trends tend to emerge out of major markets like New York first. While we\u2019re still seeing the lasting effects of the ultra-aggressive anti-tanning that conditioned young consumers, the tide could be starting to turn in other ways that have little to do with vanity. \u201cIn 2006, the WHO attacked us big time, and their big target was the minds of young people,\u201d says veteran Canadian salon owner Steve Williams. \u201cThey psychologically conditioned a whole generation to veer in the other direction. We still have customers in the age category now, but we\u2019d have a far more robust market if they weren\u2019t influenced in that way. \u201cThe positive viewpoint is that in the last four years, there\u2019s a lot more out in the open about the misinformation and deception of the medical community and pharmaceutical industry. More and more people are looking for natural and holistic solutions, and tanning is one of those. It\u2019s natural, our bodies are designed for it, and there\u2019s overwhelming evidence to support it. Salons opening up to more aspects of wellbeing other than tanning opens the conversation. If we approach things in the right direction, there\u2019s a lot of hope.\u201d Again, our market doesn\u2019t so much need 18-24-year-old consumers to visit us in mass. What we do need is the generation of current and future 18-24-year-olds to be as open to tanning as older generations are by the time they reach the age where they become the demographic that our businesses are more dependent upon. In recent years, we\u2019ve seen perceptions of UV exposure and indoor tanning evolve, with a commonsense perspective beginning to prevail. But it seems that may be the case more so with older consumers who are more inquisitive about what they\u2019re told to believe and remember the days when the sun wasn\u2019t supposedly bad for you. Younger consumers grew up entirely in the era of sun scare in their most impressionable years. As they come of age and gain a broader perspective, common sense will likely prevail to a large degree. \u201cI think they will eventually get into it,\u201d says another veteran salon owner, Alex Freidrichsen. \u201cIf you go on a beach vacation, you have to tan. You can\u2019t just put on 50-block. We just need to continue to keep educating younger people.\u201d Then, there\u2019s the impact of social media. Social media is a double-edged sword when it comes to this matter. TikTok seems to be making having a tan more popular, but it\u2019s questionable whether it\u2019s making indoor tanning more popular. Several salon operators pointed out that the propagation of negative information about tanning on social media is having a negative effect on young adult consumers. But, dealing with negative misinformation is old news in this industry, and it seems likely that the positive impact of social media outweighs the negative. \u201cThis season has attracted more of a younger crowd than it has in recent years,\u201d says Kenzie Sessums, manager of an independent salon in Eugene, Oregon. \u201cWe have seen some big influencers talk about tanning and red light therapy on their social media. While it comes with backlash, people are seeing results they want, which we feel is helping to bring them back.\u201d As we look to capitalize on the renewed popularity of being tan, many of the same ways that tanning businesses are now positioning themselves to appeal to the general population should also benefit us when it comes to younger consumers. Open the Door Wellness and spa services have become a major reason why many tanning businesses are more successful than ever, but UV tanning is and will continue to be the primary breadwinner. Nonetheless, additional services are important tools in our industry\u2019s arsenal because of more than the direct revenue they provide. Additional non-tanning services also open the door for tanning businesses to bring in new customers are expose them to modern tanning technology and education. That\u2019s part of why Smart Tan developed the SmartSun Therapy brand. Smart Tan took the industry\u2019s most effective and profitable red light therapy equipment and branded it to reinforce the reality that red light is a natural wavelength that comes from the sun, just like UV. \u201cThe one thing I believe salons can definitely do, and I\u2019m doing, is expanding a little more in the direction of adding photobiomodulation options. A lot of people are starting to bring in additional items that have a photobiomodulation effect on the body because that\u2019s what tanning is. Once people start to understand that red light makes them feel better, understand hybrid lamps, and understand the need for vitamin D, the stigma starts to disappear. When they start feeling better, they say forget what they\u2019re saying, I\u2019m going to listen to these guys,\u201d Williams says. As we\u2019ll discuss in more detail later in this article, another even more noticeable trend with young adult consumers is their obsession with skin care. This is another development that has emerged largely from social media, with hordes of young influencers \u2013 really anybody and everybody \u2013 sharing their skin care routines and favorite products. That also means that red light therapy should be appealing more to younger consumers as well. \u201cRed light is becoming more popular, and I think because gyms have introduced red light as part of memberships, people want it and would rather do it in a salon setting because we have better options. We\u2019ve really updated our red light machines. We went from older lay down red light to a Beauty Angel and got a hybrid which has been really popular because people like to be in the salon for a shorter amount of time,\u201d Sessums says. In general, diversification is undoubtedly a significant factor that will continue to play an important role in the future of the tanning industry and will also make our businesses more appealing to younger consumers. It\u2019s about more than the services themselves but also about the way our businesses are positioned. The \u201ctanning spa\u201d brand and environment of today is inherently more appealing to a younger crowd that values appearances and Instagram-worthy experiences. Possibly more than ever, young people are preoccupied with what\u2019s cool or trendy. That\u2019s part of the TikTok effect or broader social media effect. It\u2019s all about what other people are doing. The simple reality is that there\u2019s nothing cool about old-school tanning beds these days. But new tanning equipment is definitely cool. Seriously, if you check out the new open-air all-LED unit on page 49, there\u2019s little question about that. But young people can\u2019t afford high-end equipment and services, right? Well, some of them can and some can\u2019t, just like other age segments. You can\u2019t change what you\u2019re doing based on those who can\u2019t. And, of course, the beauty of the traditional tanning salon equipment mix is that it offers something for everyone and every budget. Plus, if our only concern is that young people can\u2019t afford to tan these days, then the future of our industry should be secure. This generation will come of age just like the ones before and move into the full-fledged workforce and have money to tan. The greater concern is that many of them might not want to. So, even if someone can\u2019t afford to utilize new technology, it\u2019s good for them to see what\u2019s out there and know what the tanning industry has to offer when they\u2019re ready. The Place to Be Looking beyond equipment, a trendy salon environment is a key factor in making tanning \u201ccool\u201d again. Sessums is not only the manager of a salon in a large college town but also, at 23 years old, a member of Gen-Z herself. Since starting at the salon and rising to a management position, Tanner\u2019s Paradise has not only steadily upgraded its equipment but also recreated its look to appeal more to the college crowd. An avid reader of Smart Tan Magazine, Sessums has seen photos of many successful salons around the country that provide inspiration for her and the business. \u201cWe\u2019ve updated quite a few beds. We made a huge room with marble tiles that really plays up the experience. When people walk in, that\u2019s the first thing people see. They\u2019re like, \u2018What is that bed? I want to try it.\u2019 Then it\u2019s a better experience with short sessions and deeper color,\u201d she says. \u201cI like to take inspiration from the salons in the magazine. We\u2019ve been doing a lot of updates with flooring and doors, modernizing and making everything sleeker. People seeing modern touches is a big thing. I know there\u2019s definitely still room for improvement, seeing what we can do to add in more elements that appeal to my age group. Something I\u2019ve noticed is I love to see a salon that has the neon sign, or they have cool room numbers or a sleek desk. People want that spa type of feel.\u201d Kimberly Ammons, owner of a long-time Texas salon, is in the process of building out a whole new salon location. She says a focus on the younger generation\u2019s preference is what\u2019s guiding much of her decision-making as far as not just equipment but design and d\u00e9cor. \u201cI was going to put in the same equipment I had. But now the younger generation definitely is into beauty and red light and lotions with all of the skin care, and I\u2019m going to order new equipment,\u201d she says. \u201cThe space will be way different. My old location had this beachy scene. The new one, I\u2019m doing neon lights. Everything is black, then it has neon lights built into the walls. I\u2019m going to have a drink station with healthy snacks. There will be a selfie station with a mirror where they can take pictures. With the technology and that age range, they take pictures and send them, and that\u2019s how they communicate. That\u2019s free marketing if you have the right stuff in place to use.\u201d When responding to the Smart Tan survey on this subject, Ammons asked her daughter and some other young women in the age range in question for their perspectives. \u201cMy daughter uses the word aesthetic. \u2019It has to look aesthetic, Mom,\u2019\u201d she says. \u201cThere was one question on there: What do they care about? Price or experience? I figured it would be price, but none of them said price. They will pay more for that cool experience.\u201d Healthy Skin is In \u201c\u2026And they don\u2019t want wrinkles. They have a full skin-care routine,\u201d Ammons continued. Skin care is in, and that\u2019s something else tanning businesses provide and can utilize to appeal to the younger generation. These young consumers are more familiar than anyone with skin care ingredients and purposes, and they\u2019re desensitized to the cost of high-end skin care products. If you can teach your community through marketing that you have all of these great skin care products at better prices than stores like Ulta or Sephora, you can use retail sales to help introduce new people to your business. \u201cIt\u2019s good to keep not just tanning products but also beauty products in stock. Just because you have a customer who doesn\u2019t want to tan doesn\u2019t mean you can\u2019t have them as a customer to buy products. The intensifiers and stuff don\u2019t have to be used just for tanning. The products are huge, and it\u2019s really important to be educated. Sometimes my customers would tell me what some ingredients were. They know all of the ingredients and what they can accomplish.\u201d Ammons says. And those who do tan are not likely to skimp on quality skin care. \u201cI have noticed that the ones under 20 are buying good lotion now. Fifteen years ago, they would just buy the cheapest stuff you have. They\u2019re at least understanding the importance of good skin care when you tell them. We have people that are 18 that are buying $90 or $100 bottles of lotion,\u201d Freidrichsen says. The obsession with skin care also means it\u2019s all the more important to educate as much as possible and preach moderation and smart tanning practices. \u201cSalons must make sure they are providing correct information and education. Long gone are the days of laying out on the trampoline covered in baby oil for hours. The new generation is all about skin care, so the salons that show they care just as much will be the ones that succeed. We just have to figure out how to communicate through social media,\u201d Ammons says. \u201cI don\u2019t think they\u2019re beyond teaching. Once someone gets in a tanning bed, it\u2019s hard not to just love it.\u201d But, for those who are totally averse to UV, tanning businesses still have plenty of options to help them get the tan they desire. We want people to come around to UV tanning. We believe in it as a service, or we wouldn\u2019t be selling it. But, at the end of the day, if people want a tan, we want to be the ones selling it to them, in whatever form they want it. Continuing to focus on in-salon spray tans is obviously a key factor with the younger generations, but the \u201cTikTok effect\u201d seems to be making self-tanning products more popular than ever. It\u2019s also important to keep marketing your self-tanning and assortment of sunless care products via social media and other channels to show them you have products that are the same or better than the ones their favorite TikTok influencers are using. And, the best part is, when they buy them from you, they come with free expertise and advise. Moving Forward For better or worse, it's crucial to acknowledge the shifting dynamics within our consumer base, particularly among younger demographics. While concerns persist about their engagement with tanning practices, evidence of a redefined perception of the tan as a fashionable statement is certainly encouraging. As we adapt to these emerging trends, it's clear that the future of our businesses hinges not only on providing cutting-edge technology and services but also on cultivating environments that resonate with the preferences of today's young adults. Embracing modern aesthetics, offering diverse wellness experiences, and prioritizing skin care education are pivotal steps in developing connections with younger consumers. By leveraging this newfound momentum and capitalizing on the intersection of social media trends and evolving consumer attitudes, we can build a strong base of customers that will help sustain our businesses for decades to come. &nbsp; &nbsp; &nbsp;","breadcrumb":{"@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#primaryimage","url":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg","contentUrl":"https:\/\/news.smarttan.com\/wp-content\/uploads\/2017\/07\/Selfie-7-27-17.jpg","width":1362,"height":1000},{"@type":"BreadcrumbList","@id":"https:\/\/news.smarttan.com\/index.php\/appealing-to-the-customer-base-of-the-future\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.smarttan.com\/"},{"@type":"ListItem","position":2,"name":"Next-Gen Tanners: Appealing to the customer base of the future"}]},{"@type":"WebSite","@id":"https:\/\/news.smarttan.com\/#website","url":"https:\/\/news.smarttan.com\/","name":"Smart Tan News","description":"","publisher":{"@id":"https:\/\/news.smarttan.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.smarttan.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/news.smarttan.com\/#organization","name":"Smart Tan","url":"https:\/\/news.smarttan.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/","url":"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png","contentUrl":"https:\/\/smarttan.com\/news\/wp-content\/uploads\/2022\/08\/Smart-Tan.png","width":500,"height":164,"caption":"Smart Tan"},"image":{"@id":"https:\/\/news.smarttan.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SmartTan","https:\/\/x.com\/SmartTan"]},{"@type":"Person","@id":"https:\/\/news.smarttan.com\/#\/schema\/person\/722dc7049af55e0ed743d67ce9ed4819","name":"smarttannews","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c0189f76465f47ce293287354f8076bfdb83130e65538eb34fcd2cd44e9f0e53?s=96&d=mm&r=g","caption":"smarttannews"},"url":"https:\/\/news.smarttan.com\/index.php\/author\/smarttannews\/"}]}},"_links":{"self":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/26954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/comments?post=26954"}],"version-history":[{"count":1,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/26954\/revisions"}],"predecessor-version":[{"id":26955,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/posts\/26954\/revisions\/26955"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/media\/19686"}],"wp:attachment":[{"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/media?parent=26954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/categories?post=26954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.smarttan.com\/index.php\/wp-json\/wp\/v2\/tags?post=26954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}