News Archive for August, 2022
Five Pillars of Emotional Intelligence: The secret of top-performing managers
Becoming a great manager is a process that is both tough and delicate. You’re only human, but how you wield your strengths and weaknesses have a profound impact on the team dynamic. It’s true that managing others requires a certain …
The Easiest Client to Sell To
By Grant Miller
Most businesses either don’t realize that they have lost clients or don’t know what to do about them.
Lost and inactive clients are a fact of life in every business and in your salon. Part of the …
Failure Was Never an Option
Shortly after his move to KBL, Hans-Jürgen Kreitz stated in a 2018 Megasun (KBL) publication that his personal motto is “Failure is not an option.” Since then, Kreitz has proven to truly live by the adage over and over again, …
Ask Your Way into a Sale
Clearly, tanning is a service industry. But so many salon owners separate customer service and the services that they charge for; in reality, these things are one and the same. The most valuable service you provide for your clients is …
Five Things Your Salon Needs To Do
As the indoor tanning community continues to evolve and grow professionally, the market’s most successful operations continue to focus on key competencies. Joe Levy, Executive Director for the American Suntanning Association, is the lead developer of International Smart Tan Network’s …
