Customer care starts with thee way you treat your employees,  S. Chris Edmonds, CEO & Founder of The Purposeful Culture Group explains in a recent article for Entrepreneur.com. When employees are treated the right way, they will pass that behavior …

By Grant Miller, Salon Consultant

Last month we talked about the best business show on TV right now,” The Profit” with Marcus Lemonis on CNBC. Each episode is packed with no-nonsense business ideas that you can immediately implement in your …

In today’s highly scrutinized, fiercely competitive market, effective training is more important than ever for more professional indoor tanning operators. That’s why Smart Tan has completely redefined indoor tanning training with its new behavior-based UV Tanning Certification.

“Professional operator training …

For 30 years, Smart Tan has led the way as the industry’s leading provider of information, education and research. Over the years, Smart Tan has introduced our market’s scientifically supported position to government leaders, research scientists, the media and even …

Salon owners gathered at the Renaissance Hotel in downtown Cleveland to experience new products and equipment from industry-leading vendors at the 2015 Midwest Tanning Expo on December 13.

Several of the approximately 250 attendees walked away with big prizes, including …

More than 9 out of 10 tanning facilities say they have clients who — prior to coming to their salons — could not get a suntan outdoors without sunburning, according to a SmartTan.com poll.

According to the poll, 92 percent …

At this point, there is no question that automatic billing is a way of life. According to a survey by MasterCard. two-thirds of U.S. customers pay at least one of their recurring bills automatically through credit, debit, or banking accounts, …

As we kick off the New Year, the Vitamin D Council takes a look at recent research examining how vitamin D has been portrayed in print media over the last several years. As we all know too well, media plays …