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Rules for Responding to Customer Complaints

Monday, July 23rd, 2012

Make amends with disgruntled customers and ensure that you will retain their business with the help of “The Six Golden Rules of Satisfying the Unhappy Customer” from AllBusiness.com. With a limited number of potential customers in your area, there’s nothing …

Changing the Debate

Monday, July 23rd, 2012

Building on the success of the half-day, pre-conference Vitamin D Foundation Scientific Symposium at Smart Tan Downtown in October 2011, we’re putting together a program this year to fully connect the dots on the UV-vitamin D conundrum. The vitamin D …

Quote of the Week:
UV’s Disputed Melanoma Link

Friday, July 20th, 2012

“Less than three-tenths of 1 percent who tanned frequently developed melanoma while less than two-tenths of 1 percent who didn’t tan developed melanoma.” — from the article, “Tanning Beds: What Do The Numbers Really Mean” by Dr. Ivan Oransky, editor …

Salon Owner Meets With Congressman

Thursday, July 19th, 2012

Lisa Brooking of True Colors Tanning recently had the opportunity to meet with her local Congressman, discuss industry issues and educate him on the benefits of responsible tanning.

Brooking thanked Indiana 9th district Congressman Todd Young for co-sponsoring the …

ABC’s “Spray” Story Hurt Salons

Thursday, July 19th, 2012

More than one-third of tanning businesses say ABC News’ June story questioning the safety of spray tanning hurt their spray tanning business, according to a SmartTan.com poll conducted in July.

According to the poll, 36 percent say the story — …

D Deficiency Tied To Lung Function

Wednesday, July 18th, 2012

Research published in the American Journal of Respiratory and Critical Care Medicine found that vitamin D deficiency may be linked with poor lung function in children with asthma, the Vitamin D Council reported on its web site today.

According to …

Bikini Parade Supports Natural Prevention

Tuesday, July 17th, 2012

In an effort to raise awareness of vitamin D and natural breast cancer prevention, a group organized by a Minnesota salon owner will attempt to gain recognition in the Guinness Book of World Records by conducting “The World’s Largest Bikini …

U.S. Derms Refer 900,000 To Sunbeds: Survey

Tuesday, July 17th, 2012

An International Smart Tan Network survey of 6,881 indoor tanning clients revealed that 11 percent of tanning clients say a doctor referred them to a tanning salon for therapeutic reasons and that 28 percent of those referring physicians were dermatologists. …

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