The Disney Institute, the professional development and external training arm of The Walt Disney Company, makes the case that great training should be the centerpiece of every organization, in an article for Inc.com. The article. “Optional or Operational? The Case for Great Training,” explains training should be “embedded into the fabric of your organization.” It’s about more than the duties that workers must perform – it’s about developing and perpetuating a company culture. Explore these aspects that Disney says a comprehensive training program should include:
- Onboarding. New hires will judge your business based on their first few days on the job, so getting off on the right foot is vital. Initial training should be more than “how-to” and delve into the “why” of the organization. “This is the way we do things here, and this is why…” When you base new-hire training on the history and values of the business, employees will understand and feel empowered by the spirit of the company. Ask yourself: What cultural values will be established during this training experience? Based on this training experience, what room will be left for improvisation by employees? How will this training reflect care for employees?
- Transitioning roles. When an employee is promoted or takes on new duties, they’ll obviously need to be trained on the new stuff, but it’s also a good time to reinforce their overall training and the organization’s values and culture.
- Continuous learning and development. Plain and simple, if you invest in your employees from start to finish, they will be more successful. Workers that are offered opportunities to continue to learn and develop professionally will be more engaged, stay with you longer, and obviously benefit from the skills they pick up.
Click here to read the article from Inc.com.