I don’t want to repeat what other salon owners write in “Behind the Counter” each month. I want you to read this column and get something out of it – just like I do when I read it every month. …
Every person working in your store wants to be involved; this makes associates feel important and part of the operation. Your goal is to make associates feel like they own the place and to do that you need to set …
The last six months has been something else for me; I’ve been in Ontario three times, Manitoba three times, Vancouver Island twice, New Brunswick twice (almost, flight delays), meeting after meeting with government officials………FULL STORY
Do you offer training classes to your clients and the public? At Southern Exposure Tanning Salons, we spend a lot of money each year training our employees in order to keep them at the top of their game. But what …
As I visit with salon owners this summer one thing is becoming very obvious: Everyone is looking for a way to save and increase their bottom line. Unfortunately, the question I am asked over and over is, “How can I …
Every major medical association across Canada has called for a ban on teen tanning in either their respective provinces and/or on a federal level. There are now private member’s bills for Ontario (ban under 18) and Manitoba (parental consent under …
Typing this I drew a blank, not for lack of words but because I had too many. I’m considered a rookie (I’ve only been in the game for four years). However, in that little amount of time I’ve learned a …