Replace hours of costly one-on-one training and job shadowing with easy-to-make online training tracks to teach your employees salon-specific procedures. With MyTracks, you can teach workers how to open and close, clean, or sell your latest special – the possibilities are endless. But the best part about MyTracks is consistency – you won’t have to wonder if everyone is being trained properly, you’ll know it!
Check out the MyTracks demonstration below:
Creating MyTracks trainings is easy:
Since productivity is directly linked to the training you provide, training is an opportunity to change how your team manages their time. Create independent workers by using the new MyTracks training in combination with Smart Tan’s certifications. While the certifications teach essential skills and knowledge that apply to all indoor tanning businesses, MyTracks allows you to create your own videos, documents and test for the salon-specific items your team needs to know.
Instead of taking time out every time a new employee is hired, owners and managers can develop their own custom trainings and assign them to employees as the need arises. Show them how to open and close, clean, or sell your latest special with a consistent, time-effective training of your own. You can even use MyTracks to share special announcements from management or train the staff on new equipment — the options are limitless!
“We use MyTracks on a regular basis in our salons,” says Hannah Hipps, owner of Sun Station Tanning Studios. “If we feel that an issue is coming up on a regular basis, we create a training and assign it as a refresher. We’ve also created lotion trainings, and overviews on customer service and salon tours.”
If you’re doing it right, training isn’t just a one-time event during orientation. It’s an ongoing process that grows with your business and each member of your team. That initial training inspires curiosity that owners and managers should foster by continuing to challenge each employee. Certifications and personalized MyTracks trainings allow you to submerge employees in your brand so they become more invested in the work they do.
MyTracks is available as an add-on to your Smart Tan membership. Call your Smart Tan representative today for more information.