Clearly, tanning is a service industry. But so many salon owners separate customer service and the services that they charge for; in reality, these things are one and the same. The most valuable service you provide for your clients is …
“Give me a one-handed economist,” quipped President Harry Truman in frustration with his policy advisors who qualified their remarks, ‘on the one hand… but on the other hand…’ So, in the hopes of avoiding that …
Imagine that you have called a meeting with one of your salespeople to discuss her performance. She is a valuable member of the team who consistently closes sales, but you notice that she would be doing better …
Becoming a manager is certainly something to be proud of — you have risen through the ranks of employees to an important position. However, with achievement comes challenge, and managing a team certainly has many challenges.
Ovarian cancer, like most cancers, is nothing to trifle with. There are 22,280 new cases of ovarian cancer and 14,240 deaths annually in the U.S. Compare that death statistic to melanoma, which has a …
With two degrees and another in progress, work experience in education and marketing, and now a business to call her own at age 29, Mrs. Delaware 2015 has proven again and again that she’s so much more than a pretty …
Due to the sensitive nature of most of the American Suntanning Association’s lobbying, legal and public relations efforts, only a small fraction of the information can be communicated in a public forum. That’s why the ASA World Summit Conference and …