One of the biggest questions all small businesses ask is, “How do I get customers to keep coming back?” The key is customer service. With so many large and small companies offering many of the same services and products, it’s …
By Ashley Laabs
The contemporary business world encourages people to make decisions based on measurable data, and rewards them for their measurable achievements. But even as we consume an overwhelming amount of data, we don’t necessarily feel better prepared to …
Owning and operating a small business becomes a lifestyle for many people. Day-to-day tasks, managing employees, maintaining market initiatives, developing relationships with customers and evoking a positive image of the business: All of these realities add up, requiring more time …
In recent years, the health and wellness sphere has been illuminated by the growing buzz around red light therapy. Once confined to the realm of alternative medicine, red light therapy has now captured the attention of a diverse audience, ranging …
With fewer customer interactions during the summer, salon owners can capitalize on downtime by investing in employee training and development. You’ve worked hard to build a solid team for the season, and it would be a shame to let some …
Sales is a key component to any thriving retail business, and it’s not an easy skill to master. Every salon relies on its staff to demonstrate this ever-changing skill while working as a team to provide clients with a pleasant …